Josivan Moraes Email & Phone Number

Berlin, Germany

Process incoming payments and perform debtor payment run (debtor reimbursement and Direct Debit).Support in process harmonization and automation.Participate in the creation of process documentation.Detect payment deltas and take appropriate measures in alignment with customer, sales and local finance.Manage customer dunning process according to the defined.

Berlin, Germany

Responsible for posting payments, performing accounts receivable related payments and clarifying discrepancies with sales, logistic, credit management and financial department.Preparing the monthly and quarterly closings for the whole KWS Group.Creating ageing reports and dunning procedures in compliance and procedures of KWS.Credit management.

Berlin, Germany

• Improving existing processes and conceptualizing new products;
• Identifying priorities and developing implementation plans for projects;
• Creating consumer journey maps for offered products (customer and restaurant applications);
• Making a product benchmark analysis of the company's main competitors;
• Identifying critical gaps in the website and application and prioritizing improvements by comparing the experience (UX) and UI (User Interface) of industry leaders;
• Establishing a plan to improve main critical points identified in the Consumer Journey Map;

Sydney, Australia

• Responsible for brand disclosure in activation marketing projects;
• Coordinating customer service teams of 6 people to ensure complete satisfaction with product demonstrations during the activation process;
• Developing reports detailing sales and customer interactions to the management team.

Brasil

• Supporting an online payment system for vendors and managed multiple projects;
• Responsible for all aspects of global product management, including planning, forecasting, business plans, and direct negotiations with suppliers, from the development process through final approval of HTML and the.
• Providing support to internal and external stakeholders to ensure customer satisfaction with the website;
• Managing errors and incidents on the website, such as login errors, statement discrepancies, and recharges
• Understanding clients demands for new projects and new payment processes;
• Responsible for negotiating products' prices, validating and approving disclosure documents for the website and the app;

Brasil

• Responsible for monitoring projects in the multi-functional group using agile culture;
• Reporting the status of the project and the estimated completion of each sprint;
• Identifying and analyzing the risks and impacts associated with the sales process within the project;
• Responsible for analyze the business plans and commercial mapping impacts on projects;

São Paulo

• Supporting the business leaders through planning and control of economic/financial results;
• Responsible for consolidation of Action plan (budgeting), Strategic Plan (long term);
• Processing invoices and expenses as per cost center numbers in the system, and classifying them according to the Budget accounts;
• Support for auditing and internal control;

Brasil

• Preparing and reviewing financial models, using Excel and financial databases;
• Using statistical software packages to perform econometric analysis of industry and market data;
• Researching companies, markets or geographies to understand what industry features are relevant to the project;

Master'S Degree, Global Mba - Project Management

Diploma In Project Management, Project Management

Diploma, Leadership And Management

Bachelor’S Degree, Production Engineering

Bachelor’S Degree, Tourism Management