Josphat Gitonga Email & Phone Number

I am a System Administrator with over 6 years experience working with International Copyright Law , serving esteemed clients like Kenya Copyright Board, CMP Data Solutions, Studio 22 Abela Agencies and other prominent government Ministries. Joining AICO Management as a System Administrator, I have consistently excelled, significantly contributing to the company's international efforts. With over 6 years of experience in the IT sector, Am an accurate System Administrator capable of maintaining & upgrading of various databases, creating backups and logs, simplifying administration processes, implementing security checks and generating reports. His journey as a System Administrator began in 2017 when am with his colleagues created a Microsoft Dynamics NAV project, solution that helps businesses automate and connect their sales, purchasing, operations, accounting, and inventory management. The systems manages over 5 million multinational corporations with a need for multi- country and multi- currency operations. This project resulted in a remarkable 98% reduction in bugs and a 100% success rate, delivering a seamless user experience for clients. My ability to analyze complex business requirements and develop innovative solutions using a wide range of tech has earned his recognition from clients. In 2018, at while working at Kenya Copyright Board, I served as a System Administrator. Here, he implemented innovative NRR Portal, an online registration system that reduced churn to 3%, enhanced customer satisfaction and maximize revenue potential to 92%. His work significantly improved application stability and performance, ensuring a seamless user experience.My commitment to professional growth extended to his role as a Data Clerk at CMP Data Solutions in 2022, a HR Company. There, he updated information to the company's database and official company website and doing reports about data analysis, forecasting, and other research activities that lead to decision making. My journey in IT industry reflects his dedication to excellence and his commitment to making a positive global impact. As a System Administrator, he continues to innovate and contribute to the success of AICO Management Group in its mission to bridge the gap between professional services and government contract management agencies. I also serves as a board member for several AICO agencies, including Portugal, Kenya, South Africa, Jamaica, Brazil, and Tokyo, further strengthening the organization's global presence.