Josphat Kamande

Josphat Kamande Email and Phone Number

Empowering Your Productivity: Your Customer Service Extraordinaire @ iWorker
johannesburg, gauteng, south africa
Josphat Kamande's Location
Kenya, Kenya
About Josphat Kamande

🌟 Welcome to my LinkedIn Profile! 🌟Hello there! I'm Josphat Kamande, and I'm delighted to connect with professionals who share a passion for excellence and innovation. With a diverse background and a relentless pursuit of knowledge, I bring a unique blend of skills and experiences to the table.🚀 Professional Journey:Over the past 3 years, I have excelled as a Lead Generation Specialist, leveraging my strategic mindset and analytical skills to drive business growth. My ability to identify and nurture leads through the sales pipeline has contributed significantly to the success of the teams I've been a part of.Simultaneously, I've spent 2 years honing my admin support skills as a virtual assistant, ensuring smooth and efficient operations within organizational frameworks. My dedication to excellence and attention to detail have been key factors in optimizing processes and enhancing overall productivity.🌏 Academic Achievement:I am proud to be an honored recipient of a scholarship that facilitated my pursuit of Environmental Science at Nagasaki University in Japan. This academic journey has not only broadened my understanding of environmental issues but has also instilled in me a deep sense of responsibility to contribute meaningfully to sustainable practices. 💼 Virtual Assistant Expertise:Beyond my primary roles, I have amassed extensive experience as a Virtual Assistant, where I've had the opportunity to showcase my versatility and adaptability. As a virtual assistant, I've perfected the art of multitasking, managing calendars, and handling diverse administrative tasks with precision. This experience has equipped me with a valuable skill set that extends far beyond traditional job roles.🔍 What Sets Me Apart:My commitment to continuous learning and adaptability has been a driving force throughout my career. I thrive in dynamic environments, where I can apply my problem-solving skills to overcome challenges and drive positive change. My passion for efficiency, combined with a keen eye for detail, positions me as a reliable and resourceful professional.🤝 Let's Connect:I am always open to networking and collaboration opportunities. Whether you're interested in discussing lead generation strategies, administrative efficiency, or environmental sustainability, I'm eager to connect with like-minded professionals who share a commitment to excellence.Thank you for visiting my profile, and I look forward to connecting with you! 🌐✨

Josphat Kamande's Current Company Details
iWorker

Iworker

View
Empowering Your Productivity: Your Customer Service Extraordinaire
johannesburg, gauteng, south africa
Website:
iworker.co.za
Employees:
3
Josphat Kamande Work Experience Details
  • Iworker
    Executive Administrative Assistant (Virtual)
    Iworker Jan 2022 - Present
     Administrative duties • Organized, managed, and prioritized emails.• Responded diligently to day-to-day inquiries, flagging, and starring important information appropriately. • Performed calendar management including scheduling appointments, events, and important meetings • Maintained digital records ensuring proper labeling, organization, and ease of access • Performed data entry to update various databases• Performed a diligent verification of data to ascertain accuracy and avoid anomalies.  Communication • Performed business correspondence.• Prepared and sent out routine messages for communication purposes.• Communicated with vendors and clients providing relevant information as requested. Planning and organization • Arranged and coordinated virtual meetings by sending invitations and arranging video calls. • Assisted in planning, organizing, and coordinating events such as virtual conferences, and team collaborations.• Handled logistics, budgets, and event preparations.  Task management • Performed task prioritization based on relevance, urgency, and importance. • Helped in project management through tracking of goals, progress quantification, and deadlines.• Obtained directions to effect various project-related tasks and activities. Software and technology usage and proficiency • Widely applied virtual collaboration tools for productivity, including Zoom, slack, and Microsoft Teams.• Created spreadsheets, documents, and presentations, and utilized word processing skills and software effectively.
  • Iworker
    Leads Generation Specialist
    Iworker Jun 2021 - Present
  • One Degree Solar Ltd.
    Sales Support Specialist
    One Degree Solar Ltd. Feb 2021 - Feb 2024
    Kenya
    Reporting to: Country Sales Manager Managed Repsly- a retail execution software for sales operations, lead generation, data collection, analytics, and field team management.  Grew existing sales by 28% in 2023 through exceptional back-end support to field agents  Created and updated daily schedules and routes for all field agents on the Repsly program for seamless collaboration between the back end and the mobile app held by field sales agents. Performed Repsly sales training, onboarding, and orientation to over 300 new field agents across Kenya between 2021 and 2023. Diligently documented customer interactions, bookings, and appointments, and maintained up-to-date customer records. Made follow-up calls to leads and prospective customers to increase retention, sales, referrals, and overall profitability. Drafted weekly sales reports for presentation to the team every Tuesday morning.  Responded to both customer and field agents' queries and complaints increasing customer satisfaction rate to 96%.
  • Chase Bank Kenya Ltd (Ir)
    Bank Teller
    Chase Bank Kenya Ltd (Ir) Feb 2015 - Feb 2024
    Mombasa County, Kenya
    Reporting to: Branch Manager Transaction processing: • Accepted cash deposits verifying the accuracy of each amount. • Processed cash withdrawals, and client identification, and processed cash verification. • Performed currency exchanges and international transactions. • Performed wire transactions and funds transfers.  Account Management • Opened new accounts- savings and checking accounts. • Flagged suspicious accounts and reported them to the branch manager. • Issued ATM cards and checkbooks.  Balancing and reconciliations• Balanced my cash till/drawer at the start and end of my shift.• Ascertained the accuracy of every transaction and corrected any discrepancies. • Maintained both digital and paper transaction records for vetting by bank auditors every year.• Performed end-of-day procedures and processes to ensure accountability.  Technology utilization- Used the bank's computers and software to perform transactions and retrieve customer details/information.  Communicated diligently and effectively with teams for seamless daily operations  Addressed and resolved client quarries, concerns, and discrepancies in a professional and timely manner. Adhered to security standards on financial fraud, clients’ data privacy, and bank policies, and maintained a high degree of integrity, ethics, and professionalism in every transaction

Josphat Kamande Education Details

Frequently Asked Questions about Josphat Kamande

What company does Josphat Kamande work for?

Josphat Kamande works for Iworker

What is Josphat Kamande's role at the current company?

Josphat Kamande's current role is Empowering Your Productivity: Your Customer Service Extraordinaire.

What schools did Josphat Kamande attend?

Josphat Kamande attended Kenyatta University, Nagasaki University Of Foreign Studies, Regional Centre For Mapping Of Resources For Development, Nagasaki University.

Who are Josphat Kamande's colleagues?

Josphat Kamande's colleagues are Korede Isaac, Arianna Castro, Sol Centeno, Armando Chacón, Alexandra Rodriguez, Chike Onu, Mayra Adamov.

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