● Designed and implemented cloud infrastructure solutions across AWS, Azure, and GCP, ensuring 99.9% uptime for critical services.● Managed CI/CD pipelines using Jenkins and Azure DevOps, reducing deployment times by 30%.● Automated the provisioning and configuration of cloud resources using Terraform and Ansible, improving deployment efficiency by 25%.● Led the deployment of containerized applications using Docker and Kubernetes, achieving 40% scalability improvement.● Integrated monitoring and logging tools such as Prometheus, Grafana, and ELK Stack to ensure system performance and reliability.● Developed a cloud cost optimization framework, reducing cloud expenditure by 20% through resource right-sizing and efficient use of reserved and spot instances.

● Spearheaded collaboration with third-party vendors to reduce CCTV and surveillance system downtime by 15%, ensuring continuous monitoring and operational effectiveness.● Implemented advanced real-time security dashboards and automated alert systems, leading to a 20%reduction in security breaches and faster incident resolution.● Oversaw the integration of video analytics for proactive threat detection, improving the overall security posture and operational intelligence.● Optimized emergency response protocols, achieving a 95% success rate in coordinating with emergency services and first responders.● Ensured full regulatory compliance with local and international security standards, maintaining 100%compliance in all audits.● Led cross-departmental crisis management drills, refining response strategies and enhancing teamreadiness for emergency situations.● Achieved a 98% client satisfaction rate by consistently exceeding Service Level Agreements (SLAs) and delivering high-quality operational performance.● Conducted post-incident reviews and debriefs to identify process improvements, boosting reportingaccuracy and reducing response times by 15%.

● Managed Windows and Linux servers, ensuring 99.9% uptime.● Configured and maintained network infrastructure, improving connectivity and security.● Reduced malware incidents by 30% through regular updates and antivirus management.● Automated routine tasks, cutting response times by 25% and boosting user satisfaction by 20%.● Developed backup strategies and disaster recovery plans, ensuring business continuity.● Trained staff, increasing system proficiency by 20% and reducing support tickets by 15%.● Managed network security with VPNs, access control, and IDS, ensuring compliance.