Josphat Sinkala Email & Phone Number

Lusaka, Lusaka, Zambia

Kitwe, Copperbelt, Zambia

Lusaka, Zambia

Kitwe

• Recommended controls by identifying problems; wrote improved procedures and maintained the system procedures• Ensured reliability and stability of the company’s Business Applications Systems• Identified and implemented the needs of the business from different departments in the company• Queried ERP databases and generated reports for management• Kept abreast with developments in system databases and systems administration and applied the best practices to the company’s business advantage• Supervised a group of 5 developers and 2 client support officers• Was responsible for the design and writing of best of practice (BOP) documentation• Managed and responded to the business system financial and security audits

Kitwe

• Administered and supported sage ERP , VIP Payroll , VIP ESS(Employee Self Service), Time and Attendance Systems and developed reports for management decision making.• Maintained and controlled sage ERP user security and access rights.• Involved in the evaluation of ERPs.• Supported and maintained all business systems applications.• developed reports using crystal reports writing tool.• Modified and maintained the sage X3 user screens.

Kitwe

• Performed SQL database backups and restores. • Identified and resolved locks on SQL databases.• Maintained database security and access.• Performed SQL database performance tuning and monitoring.• Installed and supported the business systems applications.

Kitwe

• Administered and maintained the Ellipse ERP and all the business system applications. • Developed reports using corvu and crystal report writing tools. • Monitored the Ellipse batch jobs and modified RDL reports accordingly.• Trained users in the use of business systems applications.