Josua Rodriguez Email & Phone Number

Quezon City, National Capital Region, Philippines

Led a team of trainers to ensure consistent, high-quality delivery of training sessions through the LMS across departments. Mentored new hires during onboarding, utilizing the LMS to facilitate a smoother transition into the company. Collaborated with school faculty and administrators to assess training needs and tailored LMS content accordingly. Integrated technology resources into courses within the LMS to enhance instruction and engagement.

Managed the creation and maintenance of user accounts and courses, ensuring seamless onboarding and support for clients. Provided technical training to clients and users on how to effectively navigate and utilize the LMS for course management and configuration. Assisted clients with troubleshooting, optimizing their use of LMS features, and resolving access or functionality issues. Collaborated closely with clients to tailor the LMS to their needs, delivering ongoing support and enhancing system efficiency.

Quezon City, National Capital Region, Philippines

Managed account creation and role-based access for users by gathering necessary data and ensuring secure distribution of login credentials. Provided ongoing LMS support to clients, assisting with content creation, system navigation, and resolving issues. Maintained accurate data collection and ensured proper organization of resources within the LMS. Worked closely with users to collect and restore requested modules, ensuring seamless access to educational materials.

Manila, National Capital Region, Philippines

Maintained adherence to security protocols to protect company data from potential breaches caused by hardware vulnerabilities.Utilized diagnostic tools to quickly identify and resolve technical issues, enhancing repair efficiency and preventing future problems.Collaborated and worked closely with IT team members to enhance system performance and shared expertise on best practices for hardware maintenance.