Joss Shields possesses expertise in telecommunications, voip, telephony, avaya, ip and 14 more skills. Colleagues describe them as "Joss is a knowledgeable, detail oriented, hard-working, team member with tremendous people skills. We've worked together on multiple accounts and in my experience there is nobody better. His follow through and commitment ensured successful delivery to the customer. He prevents problems before they happen but reacts calmly and swiftly when they do. Lastly, his customer service skills are a rare find for someone with so much technical knowledge. I only hope I get the chance to work with him in the future and wish him all the best wherever his career may take him. Thanks Joss!" and "Joss is one of the most knowledgeable technicians that I have worked with. I would recommend him for any management postion in the telecommunications (or any) industry because he is patient, strives to learn, and is a great teacher."