Joseph Stokes Email & Phone Number

York, Sc, Us

* First point of contact to meet with insureds to explain coverage, estimate damages, and guide them through the claims process.* Establish proof of loss by studying documentation and assembling additional information from outside sources. * Document specific claims by completing and recording forms, reports, logs, and records. * Analyze insurance claims to prevent fraud. * Prepare reports by collecting, analyzing, and summarizing information.

York County, South Carolina, United States

Southeast (Nc, Sc & Ga)

* Successfully added new Radisson branded hotels into market (NC, SC & GA) that will contribute over $1.5m in revenue annually* Worked independently on territory management, problem solving and overcoming obstacles to achieve successful results* Built and nurtured relationships with hotel owners, lenders, management companies, brokers, architects, feasibility consultants and competitors to achieve sales goals* Signed first new prototype Radisson Core (Upscale) in the United States* Administered the franchise application process, review of due diligence, legal documents, budgets, and pro-forma's* Coordinated timely movement of documents to corporate office for processing and approval

Us - Southeast Territory

* Responsible for new construction hotel development in Northeast (NY, NJ, CT, MA, RI & ME) before transitioning to Southeast (VA, NC, SC)* Achieved 110% of quota and awarded All-Star sales status (2017)* Worked independently on managing territory, strategies, and problem solving to achieve successful results* Built strong relationships with hotel owners, lenders, management companies, hotel brokers, architects, feasibility consultants and competitors to achieve sales goals* Coordinated and led weekly strategy meetings continuously throughout the sales and business development process* Represented Wyndham Worldwide at various Regional meetings and annual conventions* Responsible for application forecasts and monthly expense budget* Create, manage and maintain accounts, contacts and opportunities in Salesforce.com CRM database

22 Sylvan Way, Parsippany, Nj 07054

* Chairman's Award Winner - Recognized by Chairman & CEO of Wyndham Worldwide for outstanding performance in the conception, planning, launch, implementation and maintenance of our Salesforce.com platform while training 500+ associates throughout EMEA, APAC, LATAM, US & Canada* Management of P&L for three cost centers including annual budget management of approximately $USD 36 Million, annual forecasting, monthly accruals, analysis and reconciliation of receipts and correction of journal entries (when required)* Managed 7 Administrative Assistants in 4 regional US offices & 2 International offices* Salesforce.com Administrator responsible for creating custom objects, workflow and validation rules, designing, implementing and communicating system enhancements and rolling out new product features aligned with strategic initiatives* Provided ongoing training and system support for a team of 70 International and US field-based franchise sales developers to assist in successful achievement of sales quota's* Performed process modeling and analysis to vastly improve overall efficiency within various departments* Managed variable compensation plans and payroll* Calculate and processed bi-monthly commission payments and monthly statements for approx. 117 global Sales Representatives

Parsippany, Nj

Managed the collection process for Super 8 and Knights Inn brands - over 2,300 locationsResponsible for collection of receivables totaling $USD 24 million and effectively reduced past due balances by 38%. Reduced DSO from 68 days to 40 days. Reduced un-posted cash by 53%. Assisted in creating bad debt reserve parameters as well as negotiating high-level payment plan settlement agreements. Month end receivables collection and reporting for senior management while assisting the legal department in bankruptcy proceedings and litigation. Management responsibilities included hiring, training, coaching and motivating 8 direct reports.

Mount Arlington, Nj

* Created an operating environment that assures consistent guest satisfaction* Monitored the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiated corrective action when necessary.* Maintained product and service quality standards by conducting ongoing evaluations and investigating guest complaints. * Developed accurate and aggressive long and short-range financial objectives consistent with the owner's expectations* Prepared financial reports for management that explain operational effectiveness, trends andvariances* Established and maintained a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Master Of Science (Ms), Business Administration / Hospitality Management, Deans List

Matriculated while working full time.

Bachelor Of Science (Bs), Business Management & Finance, Deans List

Matriculated while working full time.

Business Management

Matriculated while working full time