Jessica Osuba Email & Phone Number

Williamsburg, Virginia, United States

Implements effective stock and cost controls and adheres to the department budget. Needs to be proficient with computers and computer programs and is familiar with workplace health, safety, and hygiene regulatory requirements. Can communicate with individuals on several levels, including housekeepers, supervisors, site management, resort leaders, and internal departments. Establish and monitor goals for your resort housekeeping operations Ensure site contractual obligations, company policies and procedures are followed Inspect units and assist with improvement of site quality scores Ensure a safe working environment at each site and office Ensure a sense of urgency exists with each team member to ensure units are turned on time Review weekly site budget performance and provide recommendations for improvement Conduct performance appraisals and coach supervisors / housekeepers for optimum productivity Recruit and hire staff to maintain proper staffing levels

Training staff on cleaning procedures and safety protocols Creating schedules and assigning tasks to staff Managing inventory of cleaning supplies and equipment Ensuring compliance with safety and sanitation standards Inspecting rooms and public areas to ensure cleanliness and maintenance Responding to guest complaints and requests in a timely and professional manner Maintaining records of cleaning and maintenance activities Coordinating with other departments to ensure smooth operations

Kissimmee, Florida, United States

Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals Ownership of the guest experience that includes friendly interactions, a clean restaurant, and hot & fresh meals Grow and mentor team through training and hiring Effectively communicate goals, promotions, business updates, etc. - Lead the overall positive and collaborative family environment.

Haines City, Florida

Worked as a team member performing cashier duties, product assistance and cleaning. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing a prominent level of customer service.

Preparing and maintaining personnel records and files Maintaining and updating databases and spreadsheets Preparing reports and correspondence Providing customer service to Soldiers and their families Assisting with the administration of the unit's human resources programs Assisting with the preparation and submission of unit-level reports

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration

Associate Of Science - As, Emergency Medical Technology/Technician (Emt Paramedic)

Education record