Passionate Human resources professional with 9 years of experience in national and international companies. I have managed and improved people processes such as talent retention, where I diminished staff turnover until 20% in a year with sustainable results. Employee relations where I decreased legal costs by more than 50% avoiding legal escalations trough use of empathic negotiation. Employee coverage where I maintained an average over 95% with a headcount of 1300 workers at 40 job centers. Change management where I supported syndicalism activation and legitimation, “new normality “at job consequence of Covid-19, and many other operational restructures. I have managed until 35 HR leaders with whom I’ve achieved all this, and more.