Sales Associate
Macy'S
Miami, Florida, United States
By directly working with customers to provide assistance, answer questions, facilitate purchases and returns, and process any customer inquiries. By handling transactions, which include ringing up purchases, processing payments (cash, credit cards, checks), exchanges, and refunds.Staying informed on basic knowledge in formal or informal wear became the best tool for customer satisfaction.Customer satisfaction was a key component in any given situation, as a customer service associate we were given the responsibility of special tools such as access to a customer purchase history, manager access pass, and overwrites. In closing shifts, the responsibility of maintaining your area clean and tidy was a must, recounting and register excess money. The excess amount is to be delivered to the respective closing manager in charge.