Technical Support Specialist
CurrentResponsible for ensuring the optimal performance and reliability of company services by executing various administrative tasks across multiple platforms.Key Responsibilities:-Office 365 Administration: Managed and optimized Office 365 solutions, ensuring seamless operation and user support.-Service Configuration: Configured and maintained key services, including DNS and Apache, to ensure system reliability and performance.-Linux System Administration: Administered GNU/Linux-based cloud services, focusing on system administration and performance optimization.-Customer Support: Provided technical assistance to customers, troubleshooting and resolving issues to maintain high satisfaction and service uptime.