Team Management: Management of a team of 22 people, organized into different groups and leaderships.Process Management: Responsible for managing the area's operational processes and interactions with customers, ensuring that operations flow efficiently and effectively.Performance Monitoring: Monitors and analyzes team performance, using metrics and indicators to identify areas for improvement and ensure quality delivery at events.Restructuring: Restructuring service… Show more Team Management: Management of a team of 22 people, organized into different groups and leaderships.Process Management: Responsible for managing the area's operational processes and interactions with customers, ensuring that operations flow efficiently and effectively.Performance Monitoring: Monitors and analyzes team performance, using metrics and indicators to identify areas for improvement and ensure quality delivery at events.Restructuring: Restructuring service squads.Achieving Goals: Responsible for ensuring that the business unit achieves the defined goals, coordinating the team and resources to optimize results.Direct Support for the Board of Directors: Provides direct and strategic support to the board of directors, helping to resolve problems and make decisions that impact day-to-day operations.Onsite events participation and Technical Visits: Supervises the execution of events and customer business trips, ensuring that expectations are met and that experiences are positive.Team training, participation in trade shows. Show less

Responsible for the area of events and incentives at LTN Brasil. Participation in competitions, incentive travel management, events, executive production and team management.

Responsible for the development of experience trips, immersion, groups, incentives and events for Teresa Perez Corporate by LTN.

• Social Media Management• Social Media for corporate events• Implement marketing and promotion to led growth in total social media shares and increase in companies website traffic from social media posts• Monitor online presence of companies brands and engage with users, strengthening customer relationships

Project management of events and incentive travel involving strategy and event execution, negotiating with suppliers, internal stakeholders, and final customer.

Management of the MICE and Leisure team.Negotiation with suppliers of events and incentive travel experiences (DMCs, hotels, transportation, tour operators, venues, AV, etc).Strategic negotiation always guaranteeing better conditions to the company.Analysis and classification of documents such as contracts, RFQs, RFIs, commercial agreements, etc…Participation in Fairs & Congresses looking for better partnerships.

Planning, implementation and monitoring International Incentive Travel and Large Corporate Events serving clients as Raízen (Shell) , Banco Daycoval, Serasa Experian and Souza Cruz.

Leader of the international events team, orienting my colleagues in their projects and also taking care of the larger events, mostly Incentive Travel and Megaevents working with companies as Prudential, Siemens, Reckitt Benckiser, Avina, Wickbold, etc...

Events Consultant focused on serving SKY HDTV's events such as Trainings, Conventions, Launch of new products, Press Conference involving, venue selection, hotel selection, transportation, catering, enternainment, production, gifts and further services during the event.

Trainee program complementary to the Extension course taught by UCF involving in Hospitality Customer Service.

Customer Service, planning and selling packages of incentive travel. Organization of large groups involving reservations on airlines and hotels, rental cars, operating spreadsheets,power point presentation, financial closing of the event, technical visits, event accompanying Full Time.

M.I.C.E. operation focused in conventions, trade shows and conferences involving the logistics of the events such as flight bookings, transfer services from/to airport, from/to trade shows, RSVP service, negotiation with suppliers, preparation of costing proposals and also commercial proposals, contracts elaboration and analysis, live events assistance, assistance to the marketing division preparing online media. Winner of "Prêmio Caio" twice.

Event's intern with tasks involving event's support to the coordinators, elaboration of price proposals for groups and general events, development of job orders and contracts.