José Carrillo Email and Phone Number

Head of Department from Customer team, OEM Customer Demands and supervision to Ensure on time deliveries, Customer Portals, Problem solving and always looking for customer satisfaction. Reporting to: Logistics Supply Manager.KPI’s: inventory accuracy: 95%, Reduce Premium freights, zero claims due Logistics matter; Responsible Sales Accuracy: 95%, SAP – WM, MM, SD.1. Ford Portal: (EDDL, Penske Portal, SuperG, Ascent, ViatPro, RXO, AfterMarket Scheiner Portal, Dispute process… Show more Head of Department from Customer team, OEM Customer Demands and supervision to Ensure on time deliveries, Customer Portals, Problem solving and always looking for customer satisfaction. Reporting to: Logistics Supply Manager.KPI’s: inventory accuracy: 95%, Reduce Premium freights, zero claims due Logistics matter; Responsible Sales Accuracy: 95%, SAP – WM, MM, SD.1. Ford Portal: (EDDL, Penske Portal, SuperG, Ascent, ViatPro, RXO, AfterMarket Scheiner Portal, Dispute process, MMOG).2. Stellantis ( ESupplierContact, CSDS, CM, Drive, Crates, SPC, Tickets, WebChamps, MMOG ).3. VWM & VWGOA ( Lison, VW Portal, Expendable, Reimbursement Process).4. Volvo ( SPH, TMS, MMOG)5. Mazda ( USA, Salamanca ).6. Nissan CP & SP.7. Tesla ( Supplier Relationship Management, CB, Dispute Process ). Show less

Customer Service and Scheduler for OEM accounts. ( Light & Heavy vehicles ).Serving customers such as: Ford, FCA, Daimler, Kenworth, Navistar.EDI requirements & Demand analysis | QAD system.Responsible Sales Accuracy | Third Week Projection >= 95 %Responsible OEM 95%, Internal 90 %, Aftermarket 85% Head of department, workforce management in secuenced finish goods.

OEMS accounts:Nissan Mexicana National Nissan North America group.GM (Covisint) l Mazda portals.Always looking for customer satisfaction.

Entrepreneurship - gaining self-esteem, self-confidence through daily decisions in this international business field experience.Negotiation skills and networking experience. ( BNI Platform ).Win Win methodology, one to one and team work coaching activities.

Planning & Program development, New Machine Start Up to ensure Customer requirements were fulfilled with American Axle Manufacturing customer.

Material PlannerSupplier local on-site experiences ( Peasa- San Luis Potosí 2 years and Tecniflex - Estado de México 3 months ) through negotiation skills customer vs supplier to ensure production planning program.

Logistics experience.Import | Export tooling & heavy machineryCustoms communication experience with Sea, air and land forwarders.

● Traveled and worked abroad for three months in Kerrville, TX