José Gabriel Email and Phone Number
I have a solid professional experience in various fields across different companies and roles. I began my career in April 2015, where I worked as customer support for website hosting products. During this period, I used my skills to assist in the creation and building of websites, utilizing tools like Wordpress and Magento.In August 2016, I took a step forward and joined the IBM team, working as a Level 1 Help Desk Analyst. In this role, I played a crucial part in assisting users with resolving issues related to information technology. My responsibilities included software installations, proper routing of tickets to the responsible teams, and providing remote assistance to address various technical matters.Starting from November 2022, I further advanced in my career by becoming a ServiceNow Developer. In this position, I am involved in creating Workflows, Catalog Items, and Business Rules within the ServiceNow platform. My contributions also extend to building Service Portals, which enhance user experience and process efficiency.My professional journey showcases my ability to adapt to different environments and roles, as well as my commitment to learning and applying new skills over time. My experience spans from direct technical support to developing technological solutions, reflecting my dedication to delivering value and innovation at every stage of my career."ServiceNow Certifications : CSA, CAD, CIS-ITSM, CIS-CSM and CIS-HRCloud Certifications: Az-305, Az-104, Az-900, Dp-900, Sc-900, Ai-900 e CLF-C01(Aws Practitioner)
Aoop Cloud Solutions
View- Website:
- aoopcloud.com.br
- Employees:
- 95
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Servicenow Technical ConsultantAoop Cloud Solutions Nov 2022 - PresentSão Paulo, BrasilActing in ServiceNow projects at Aoop Cloud Solutions as a ServiceNow Technical Consultant, I create forms, business rules, service catalogs, workflows, and write server-side/client-side code. -
Mainframe Systems SupportKyndryl Sep 2022 - Nov 2022São PauloMonitoring of Batch Operations, creating jobs, through Control-m tool, directing to Responsable Groups by ServiceNow Platform, also checking daily, weekly, monthly backups, utilizing softwares like TS and DSM -
Help Desk TechnicianKyndryl Aug 2016 - Aug 2022São PauloI worked Repairing Systems, with ability to install, configure and maintain laptop and desktop computers, networks and related hardware and software. -
Technical Support AnalystTeleperformance Brasil Apr 2015 - Nov 2015São PauloActed as Technical Support Analyst on construction and maintenance of websites, through tools like wordpress. Also helped clients on E-commerces configurations by Magento.
José Gabriel Education Details
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Tecnologia Da Informação -
Faculdade Carlos Drummond De AndradeInformática
Frequently Asked Questions about José Gabriel
What company does José Gabriel work for?
José Gabriel works for Aoop Cloud Solutions
What is José Gabriel's role at the current company?
José Gabriel's current role is ServiceNow Technical Consultant | 5x CIS Certifications (SAM,HAM,ITSM,CSM, HR) | CSA | CAD | ITAM | App Engine 17x Micro Certifications.
What schools did José Gabriel attend?
José Gabriel attended Uninove - Universidade Nove De Julho, Faculdade Carlos Drummond De Andrade.
Who are José Gabriel's colleagues?
José Gabriel's colleagues are Edson Junior, Efraim De Oliveira Passos, Andrés Gustavo Nakagawa, Tiago Santos, Priscilla Tiago, Marta Nascimento, Jaqueline Leal.
Not the José Gabriel you were looking for?
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José Gabriel
Software Engineer | Python | Typescript | Fastapi | Angular | Sql | NosqlJoão Pessoa, Pb -
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José Gabriel
Data Analyst | Python Developer | Sql | Metabase | Business Intelligence | Igaming | GamblingBelo Horizonte, Mg -
José Gabriel
Recife, Pe
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