As a part of the Tour Success team, I am responsible for ensuring smooth operations of all European tours (within my portfolio, of approximately 300+ Tours), both before and during tours as well as following up on customer experience after they return home.

As a Team Leader at DHL:-Promoted safety and compliance within delivery operations, maintaining high standards.-Provided customer service support, resolving client issues and maintaining satisfaction.-Trained and mentored team members, driving performance improvements and collaboration.

Started as a chauffeur at DHL with experience in timely and safe delivery of packages and shipments.-Responsible for route planning and optimizing delivery schedules for efficiency.-Assisted with inventory management, ensuring accurate tracking and handling of parcels-Provided excellent customer service, addressing client inquiries and concerns professionally.-Supported warehouse operations by loading/unloading shipments and maintaining package integrity.-Collaborated with team members to ensure smooth logistics and timely distribution.

Marketing & Advertising Intern with hands-on experience in strategy creation and implementation.-Assisted in rebranding initiatives, contributing to fresh, cohesive brand identities (i.e. Generali).-Supported the development of marketing campaigns across multiple platforms.-Conducted market research to inform data-driven decisions and strategies.-Collaborated with cross-functional teams to align advertising efforts with brand goals.

Social Media & Sales Manager with experience in negotiating, prospecting, and relationship building.-Meeting with suppliers to secure optimal partnerships and product lines.-Expertise in community management.-Build and maintain client relationships, ensuring customer satisfaction.-Excellent communicator and team collaborator, driving sales and growth.

Marketing, Communication, and Public Relations graduate with a solid foundation in strategic communication and public relations.Skilled in market analysis, consumer behavior, and crafting effective marketing campaigns.Strong communication abilities, both written and verbal. Knowledgeable in social media management, brand storytelling, and audience engagement-Adept at building and maintaining relationships with team members and key stakeholders.