Working on the Single Digital Presence project, we're creating open-source design and development resources everyone can use. We're migrating hundreds of Victorian Government websites onto vic.gov.au (headless Drupal open source platform) and working on our accessiblity and using inclusive and plain language.

digital content publisherUX, accessibility, strategywriting and editingproject management

I manage a range of communication materials, from website development and content to newsletters, event invitations, brochures, business cards and banners. I wrote the style guide and edit all their training materials and input them.

- Web strategy, policy and planning: Contribute to the development of a web content strategy, processes and guidelines to align university-wide web content activities with other relevant business strategies- Liaison and communication: Offer expertise and advice to the web team and stakeholders, and help devise solutions to meet business goals; Help ensure client expectations are managed and align with wider website planning- Content management and quality assurance: Create, source, edit, review and/or repurpose content from subject matter experts, and assist the team of web content advisers who carry out this work; Support the web content team in carrying out regular reviews and content audits; Assure high-quality content via implementation of style guidelines, WCMS workflows and approvals processes- User experience and information architecture: Use IA expertise to help the web content team make IA decisions and to use page structure and layout to enhance usability and completion of key tasks; Work closely with user-experience team to understand how users interact with web content- Product management: Champion the needs of the user; Use data to inform decisions; Work with business partners to define business goals and ensure these are balanced with user needs; Act as the arbiter for decisions relating to content design, IA, templates and functionality- Analytics and success measures: Devise KPIs to measure success of the Swinburne website, identifying opportunities for improvement and ensuring these are monitored; Gather meaningful insights from various sources of data, including Google Analytics, readability tools, heat maps and A/B testing, and use these to inform site improvements and initiatives- Web standards and compliance: Contribute to the development of the university’s web written style guidelines and ensure that the content team adheres to them; Ensure all content published meets web accessibility standards

Working on new website and new intranet projects, leading the team, working on information architecture, user experience and online and social media strategy and governance models.

Day-to-day maintenance of the public website (Drupal) and the intranet (Sharepoint 2010). Agile development of a new intranet (Sharepoint 2013) and website.Naturally accessibility is central to our work.

Content analyst and information architect working on a complete overhaul of the uni's website; worked closely with stakeholders throughout the university on content updates; conducted user acceptance testing with staff and students.

Brought in for a B2B project profiling cities in Europe, the full-time contract position involved a lot of research plus writing online city guides and editing colleague's work.

I was brought in to manage the student CDs to accompany a series of eight VCE maths textbooks, plus the websites and also worked on CDs for English and Legal Studies

Managed over 100 supplements to accompany academic textbooks per year - CD-ROMs and websites with online study guides, testbanks and course materials.

Coordinated the editing, design, typesetting, illustration and indexing of primary and secondary books. Products included books in the Access Asia series, a civics and citizenship pack sent out to all government schools in Australia, CDs and websites, newsletters, enterprise education, development and more.