John Otis Email & Phone Number

Bloomington, Minnesota, United States

Bloomington, Minnesota, United States

I utilize my technical aptitude, logical reasoning, and problem-solving skills to provide specialized product management support for the use and functionality of our products and services. My responsibilities involve exercising discretion and independent judgment, and I am committed to using my strategic thinking to ensure that our products are used to.

Bloomington, Minnesota, United States

-Create internal office communications to keep everyone informed with weekly emails & posts.-Develop & facilitate written communication between internal & external parties daily. -Communicate with multiple teams in-person & virtually over Slack & Microsoft Teams every day. -Collect data monthly to provide metrics to help support future features & fixes for.

Bloomington, Minnesota, United States

-Provide consistent support to teammates in Slack and serve as a contact point for escalations.-Train new hires on the subscriber app and website monthly so they can succeed in their roles and address any knowledge gaps they may have-Develop & facilitate written communication between internal and external parties. -Built partnerships & worked.

Bloomington, Minnesota, United States

As a Retail Store Associate at Duluth Trading Company, I was a member of an innovative and rapidly growing organization that serves customers through catalogs, online sales, and retail stores. My team creates high-quality workwear for hardworking, straightforward individuals who perform a wide range of tasks.In this role, I have developed a deep.

Winona, Minnesota

• Aid in the facilitation of new staff interviewing and hiring processes.
• Organized youth and adult programming ranging from drop in play to adult volleyball, youth baseball, softball, and t-ball.
• Led a team of 10+ staff to implement summer city-wide programs.
• Delegated tasks to a team of 50+ volunteers and staff various jobs for the annual Community-wide Thanksgiving Dinner.
• Maintained front desk patron check in daily.
• Managed, trained staff, and kept a weekly… Show more

Winona, MN

• Aid in the facilitation of new staff interviewing and hiring processes.
• Planned an original event (Pokémon Go in the Park) that had over 300 people in attendance.
• Coach 90 youths baseball ranging from kindergarten to 5th grade.
• Assist in the coordination of neighborhood activities, park programs, events, and drop in recreation.
• Maintain check in and out database for the city's equipment rentals.
• Communicated with 5 local businesses to get donations for a Pokémon Go… Show more

Winona, MN

• Worked one-on-one and in pairs with 80+ K-3rd grade students who need help practicing literacy skills.
• Served the Winona community with over 3400 hours of national community service.
• Planned an original community outreach event to get families reading.
• Served as a professional learning group (PLG) leader for 10 other tutors from the Southeast Minnesota region.
• Organized professional learning opportunities for 10 tutors to develop them for future endeavors (personality… Show more
• Organized professional learning opportunities for 10 tutors to develop them for future endeavors (personality tests, leadership workshops, attend community education classes, etc.).

Rochester, Minnesota

• Identify organizations and individuals in SE Minnesota community networks to engage with potential candidates to consider about doing a year of national community service.
• Conduct daily outreach to target audience(s) identified in the Recruitment Campaign Action Plan.
• Establish and report weekly on recruitment goals.
• Seasonal position.

Winona, MN

• Generate statistical data from various levels of data to demonstrate whether or not organizational goals are being met.
• Strive to reduce recidivism while increasing public safety by educating, serving, and connecting people to services in the area.
• Reintroduce people who have been in correctional facilities to the community with a support system that is designed to enable them to succeed.
• Utilize computer bookkeeping software to maintain and update records of current and former… Show more
• Utilize computer bookkeeping software to maintain and update records of current and former inmates daily. Show less

Winona, MN

• Led groups of prospective students around campus facilities and buildings and educate about the campus life experience.
• Maintained a positive and professional attitude while giving a admissions tour with quality customer service.
• Eager to fill-in in as a substitute if other tour guides need a replacement.
• Knowledgeable about all of the campus buildings, resources, departments, and areas.
• Demonstrated organizational and time management skills while giving… Show more
• Demonstrated organizational and time management skills while giving tours.

Winona, MN

• Ensure the safety of freshmen and upperclassmen students within a residential hall floor by the means of peer counseling, mediating conflicts, being a campus resource, mandatory reporting, group facilitating.
• Serve in an emergency on-call rotation.
• Utilize strong problem-solving and crisis resolution skills.
• Continuously connect with residents to get to know them on a professional and personal level.
• Organize and manage a multitude of programs to develop… Show more
• Organize and manage a multitude of programs to develop floor community and to teach life-skills.

English Language Center (ELC)

• Ensure that ELC students are able to comfortably learn English in a welcoming environment.
• Encourage ELC students to keep practicing their English abilities.
• Develop activities to further gauge student English-proficiency-level and improve vocabulary.
• Strengthen the ELC students’ English skills by performing activities to develop English competence.
• Facilitate in the writing and speech improvement process between student and instructor.

Winona, MN

• Represent Winona State University and the department of Housing and Residence Life in a professional manner
• Design an infographic to send to American students with tips to communicate with their international student roommate
• Design an infographic to give to international students with tips to communicate with their American student roommate
• Prepare international students’ care packages and place them in their room prior to their arrival
• Collaborate with on-campus… Show more
• Collaborate with on-campus departments in a variety of organizational contexts

Winona, MN

• Implemented computer organization strategies to keep files, documents, and information easily accessible by staff
• Represent Winona State University and the English Language Center in a professional manner
• Collaborate with departments to implement Global Connections, a program and workshop connecting International and American students living in the residence halls
• Develop and coordinate event planning in conjunction with Housing & Residence Life for ELC (English Language… Show more
• Develop and coordinate event planning in conjunction with Housing & Residence Life for ELC (English Language Center) students
• Serve as a knowledgeable resource to students, prospective students, parents, and staff regarding services available on the WSU campus, and within the Winona community

Winona State University, Winona, MN

• Lead groups of prospective students to residence halls and educate about the residence life experience.
• Maintain a positive and professional attitude while giving a housing tour with quality customer service.
• Eager to fill-in in as a substitute if other tour guides need a replacement.
• Knowledgeable about all of the residence halls and aspects of campus resources, departments, and areas.
• Demonstrate organizational and time management skills while giving tours.
• Provide… Show more

Winona, MN

• Participated and assisted with University summer camps and conferences by providing customer service skills and actively engaging with guests, participants, and staff.
• Completed administrative tasks as directed by hall directors and supervisors across campus.
• Checked students, guests, and camp attendees in and out of the residential halls by completing proper check in and check out procedures.
• Maintained the inward appearance of the hall by providing linens, cleaning, and… Show more
• Maintained the inward appearance of the hall by providing linens, cleaning, and setting up rooms for all guests around campus.
• Acted as a fill-in Winona State Alumni House when Assistants were absent.

International Services And Cultural Outreach Office

• Assisted international and American students with cultural outreach programs and services.
• Maintained databases by keeping student records current.
• Implemented front desk organization strategies to make department operations more efficient.
• Prepared orientation materials (stuff folders, make name tags, etc.) and assist with orientation logistics.
• Assisted international students with major and minor projects for cross-cultural scholarships.
• Created and maintained Excel… Show more

Pine City, MN

• Made products and served customers in a positive light providing a great customer service skills.
• Delegated jobs to other employees.
• Created a safe environment for all customers and employees
• Maintained the outside and inside appearance of the establishment.
• Prepared food, stocked supplies, serving, charged people for their food, handled cash, credit cards, cleaned tables and counters, reset tables, and greet customers and answering any and allquestions or directing… Show.
• Prepared food, stocked supplies, serving, charged people for their food, handled cash, credit cards, cleaned tables and counters, reset tables, and greet customers and answering any and allquestions or directing them.

Pine City, MN

• Gathered newsworthy information within the Pine City area and present it in a fashionable,timely, and professional manner.
• Interviewed a variety of sources of information and keep a detailed written account of what was said in each conversation and each occurrence.
• Documented instances within the community and shared those with the editor.
• Participated in writing and created self-motivated articles that involved a variety of topics: community outreach, arts, and follow-up… Show more
• Participated in writing and created self-motivated articles that involved a variety of topics: community outreach, arts, and follow-up on high school alumni. Show less

Sandstone, MN

• Attended to the physical, emotional, mental, and spiritual needs of campers from preschool to 9th grade.
• Led camp team building and icebreaker activities with staff and campers.
• Assisted in the programming and camp development.
• Took photographs with a professional camera and collaborated with the Media Director in creating a weekly camp slideshow.

Undergraduate, Organizational Communication, Cum Laude

Activities and Societies: Resident Assistant, hobby photographer, Lambda Eta Pi, National Residence Hall Honorary (NRHH), International.

Education record

Activities and Societies: Speech Team, Choir, Band, Basketball, German Club High School