Joules Holmes Email & Phone Number

Concord, California, Us

Walnut Creek, Ca, Us

San Francisco, Ca, Us

Forecasted new compensation plan benchmarks, tracked sales performance and incentive program achievement. Subject Matter Expert (SME) on analytics, dashboard and report design, and automation.• Reduced required man-hours by 40% through automation of monthly sales performance reporting.• Improved cash flow planning by building model to identify sales force compensation plan drivers and forecast monthly commissions payments to within 2%. • Redesigned sales performance suite of reports by creating a performance hub of dashboards and dossiers for sales directors, replacing 15+ disparate reports and increasing sales director efficiency by over 50%.• Led hands-on training sessions for the analyst team, focusing on SQL optimization and automated reporting tools; this initiative led to a 30% faster delivery for reports and a 20% increase in user adoption.

San Francisco, Ca, Us

Led cross functional efforts to evaluate business processes and field compensation plan to modernize sales organization compensation, incentive and bonus programs, ecommerce system and sales force enrollment process.• Built compensation model using Google BigQuery to simulate 20+ different compensation plans using sales history. Modeled results were used to validate sales engine implementation and within .002% of calculations. • Led roll-out of redesigned compensation plan. Served as subject matter expert across technical inception and delivery, resulting in zero critical defects and reduced hypercare phase by 10%.• Established training materials for new compensation plan and trained internal and external stakeholders, resulting in 80% of workforce passing required comprehension tests on their first attempt. • Executed re-designed back-office for sales organization along with enhanced auto-ship management, decreasing auto-ship cancellations by 15% over the first 6 months. • Updated consultant enrollment and onboarding process to regulatory compliant solution, eliminating over 90% of identified potential regulatory issues.

San Francisco, Ca, Us

Founded Business Intelligence department. Defined analytics strategy and roadmap to support corporate goals and drive performance measurement. Lead data warehouse and team development. • Identified key performance metrics and business drivers, growing the business from $3M at start to $1.6B.• Delivered prescriptive and predictive models to drive recruiting and onboarding of new consultants, increasing sales force from 10,000 consultants to over 350,000. • Structured product hierarchy to facilitate market basket analysis to achieve +10% basket stretch.• Led and mentored tiered teams of 20+ managers, developers, data scientists, and data analysts to develop and launch BI systems, including enterprise data warehouse and reporting systems, with zero critical defects. • Used demographic profiling and modeling of both sales field and customers, including enrollment and purchasing journeys, to drive sales and acquisition from single digit to triple digit growth.• Established data governance standards, built policies for traceability and compliance, resulting in 50% reduction in data quality issues in the first 3 months.

San Francisco, Ca, Us

Expansion of duties to include management of IT department. • Constructed IT roadmap, streamlined long-term strategic initiatives and departmental growth plans, reducing projected production costs by 20%.• Mentored internal employees and clients on business analysis and project management standards and methodologies, resulting in an 80% increase of on-time and on-budget project delivery.• Developed corporate documentation framework and standards. Instituted standard operating procedures across IT, supply chain and customer service departments, increasing departmental efficiencies by 30%.

San Francisco, Ca, Us

Managed execution of compensation plan and consultant payments. • Certified accuracy and on-time delivery of payments and bonus achievements with zero defects.• Created standard operating procedures for commission processing and earnings disbursement, resulting in 100% on time delivery of payments. • Constructed incentive programs driving 50% increase in leader sales achievements. • Launched back-office website for sales field that allowed consultants to easily view and manage sales organizations and manage customer relationships, increasing sales from $3M to $8M in first year.

• Consultant and advise multiple clients by building an in-depth understanding of client operations and issues. Provide imaginative and practical technical solutions that are consistent with the client’s strategic objectives, designed to enhance business value and streamline processes.• Work with clients to create long-term strategic initiatives and departmental growth plans to support migration to web-based B to B and B to C business models, to replace mostly manual business processes. This includes defining internal FTE positions as well as external vendors and short-term supplemental experts, as well as assisting in • Create documentation standards and framework. Mentor both internal employees and clients on Business Analysis and Project Management standards and methodologies.• Analyze and streamline business processes through collaborative client meetings. Document multiple departmental Standard Operating Procedures support new processes and procedures.

Los Angeles, Ca, Us

• Managed cross-functional project team and translated internal customer business requirements, and liaison with upper management sponsor committee in re-launch and migration of Herbalife.com and MyHerbalife.com. This was a multimillion dollar strategic initiative to rebuild and migration of web properties from vendor hosted applications to internally developed and hosted platforms able to support multiple languages and up to 60 country based sites. Sites built on ATG (Java based) technologies, integrated with .Net web-services and Oracle Application API’s. • Mentored team members on project management methodologies, how to create and manage achievable project plans, schedules and control project budgets, as well as project tracking, reporting and communication methods. Facilitated and sponsored creation of department wide standards for scope and requirements definitions and created requirements documentation framework.

• Project Team Lead and Principal Website Producer for BMW Owners Circle, a fully integrated self-service CRM web application for BMW Owners, for 5 years. Liaison with multiple clients/BMW departments to translate strategic business initiatives and customer requirements into website solutions. Managed client expectations and project engagements.• Sponsored and created ASP framework for rapid prototyping and application development• Created and teach training courses for web development for both internal and external clients, including Intel and BMW of North America• Managed cross-functional team, analyzed and documented complex customer requirements, as well as liaison with upper and internal management teams to translate business problems into viable corporate and distributor strategic initiative opportunities.

Bs, Aero. Engineeering

Education record