Jouni Mäkelä
AeroLeads people directory · profile

Jouni Mäkelä Email & Phone Number

Lead of IT Service Management at NG Nordic
Location: Finland, Finland, Finland 20 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Lead of IT Service Management
Location
Finland, Finland, Finland
Company size

Who is Jouni Mäkelä? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jouni Mäkelä is listed as Lead of IT Service Management at NG Nordic, a company with 991 employees, based in Finland, Finland, Finland. AeroLeads shows a matched LinkedIn profile for Jouni Mäkelä.

Jouni Mäkelä previously worked as Senior Information Technology Manager, Fortum Recycling & Waste at Ng Group and Service Manager, Smart Operations Solutions at Fortum. Jouni Mäkelä holds Msc from Aalto University.

Company email context

Email format at NG Nordic

This section adds company-level context without repeating Jouni Mäkelä's masked contact details.

NG Nordic

Review company-level records connected to Jouni Mäkelä before choosing the right outreach path.

Profile bio

About Jouni Mäkelä

Combined with the technological enthusiasm of a university engineer, I have always demonstrated a deep interest in people and humanity. In my career, I have repeatedly been selected several times from a large group of people to take a leading position, especially in challenging circumstances. In my roles as senior manager and colleague, I have demonstrated strong inter-personal skills leading into highly committed teams with marvellous creativity and productivity.My added value in any organization is my capability of putting things on the move and energizing people towards their goals. I am able to get people's buy-in and support and to achieve the "unreachable". My style is demanding and I tend to challenge people - like I do myself - to make most of themselves and to cross their boundaries. At the same time, I know when and how the support is needed.My predominant management style is coaching, listening and appreciation, but I do not hesitate to take a more decisive course of action where needed. Attention to details comes natural to me. For me, challenges are opportunities where solutions lead to positive outcomes. Having worked with great world-class experts made me humble: whatever I achieve belongs to those working with me. Despite of being open-minded and favorable to innovation and new ways of thinking, I am a very practical and energetic actor, manager and leader who is always after the results. I enjoy working in immature environments where structures and practices are not established but yet development and growth is a serious goal.

Listed skills include Outsourcing, It Service Management, Service Management, It Management, and 46 others.

Current workplace

Jouni Mäkelä's current company

Company context helps verify the profile and gives searchers a useful next step.

NG Nordic
Ng Nordic
Lead of IT Service Management
Finland
Website
Employees
991
AeroLeads page
20 roles

Jouni Mäkelä work experience

A career timeline built from the work history available for this profile.

Lead Of It Service Management

Finland

Senior Information Technology Manager, Fortum Recycling & Waste

Current

Espoo, Uusimaa, Finland

Dec 2024 - Present

Service Manager, Smart Operations Solutions

Espoo, Uusimaa, Finland

Jul 2022 - Nov 2024

Head Of Bt Services For Enext

Espoo, Southern Finland, Finland

Apr 2021 - Jun 2022

Business Relationship Manager

Espoo, Southern Finland, Finland

Aug 2020 - Mar 2021

Transition Manager

Atos It Solutions And Services Oy
Oct 2019 - Jul 2020

Senior Human Resources Recruiter

Atos It Solutions And Services Oy

Espoo, Finland

Nov 2018 - Oct 2019

It Service Manager, Human Resources Solutions

Espoo, Finland

Jan 2004 - Mar 2007

Project Manager, Human Resources Information Systems

Espoo, Finland

Jun 2000 - Dec 2003

Internet Recruitment Specialist, Global Headquarters

Espoo, Finland

Feb 1999 - May 2000

Project Manager, Helsinki Region Centre Of Expertise Program

Espoo, Finland

Dec 1994 - Apr 1995
Team & coworkers

Colleagues at NG Nordic

Other employees you can reach at nggroup.no. View company contacts for 991 employees →

2 education records

Jouni Mäkelä education

Ylioppilas (Baccalaureate)

Vääksyn Lukio
FAQ

Frequently asked questions about Jouni Mäkelä

Quick answers generated from the profile data available on this page.

What company does Jouni Mäkelä work for?

Jouni Mäkelä works for NG Nordic.

What is Jouni Mäkelä's role at NG Nordic?

Jouni Mäkelä is listed as Lead of IT Service Management at NG Nordic.

Where is Jouni Mäkelä based?

Jouni Mäkelä is based in Finland, Finland, Finland while working with NG Nordic.

What companies has Jouni Mäkelä worked for?

Jouni Mäkelä has worked for Ng Nordic, Ng Group, Fortum, Atos It Solutions And Services Oy, and Atos It Solutions And Services.

Who are Jouni Mäkelä's colleagues at NG Nordic?

Jouni Mäkelä's colleagues at NG Nordic include Kamilla Evita M., Aku Hietaranta, Isabell Andersen, Rune Jahnsen, and Ilyas Süleymanoğlu.

How can I contact Jouni Mäkelä?

You can use AeroLeads to view verified contact signals for Jouni Mäkelä at NG Nordic, including work email, phone, and LinkedIn data when available.

What schools did Jouni Mäkelä attend?

Jouni Mäkelä holds Msc from Aalto University.

What skills is Jouni Mäkelä known for?

Jouni Mäkelä is listed with skills including Outsourcing, It Service Management, Service Management, It Management, Integration, Change Management, Virtual Teams, and Management.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Jouni Mäkelä you were looking for.

View similar profiles