I am up for new challenges. A rapidly changing world needs rapidly changing talents and processes. I am passionate about continuous improvement and root-cause problem-solving. By empowering the team to create better and efficient ways of doing business, we are building a stronger organization. Bringing 5 years of leadership and the ability to think and act strategically, I turned around the culture, processes, and work standards of the lowest ranking store to achieve KPI on productivity, losses, compliance, and turnover, successfully beating the first few highest-ranking stores in the region. Detailed-oriented manager with the ability to effectively prioritize and execute multiple responsibilities simultaneously within time limits. Natural Fast learner to identify opportunities, setting up process, staff training, and plan for the appropriate tools to quickly review, execute and measure results.I educate, refine and drive myself to a better person. In a world where technology complements many tasks, increasing productivity and quality. I am currently enrolled in the Graduate Certificate of Information Systems, to upgrade my technical skills in data analysis and eBusiness.I am obsessed with staying organized and making everyone's life easier. I look forward to connecting with you here on LinkedIn or you can email me at Jovayan2@gmail.com
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FounderAsok Pethouse Adoptable Cat CafeBangkok, Th
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Store ManagerAldi Stores Australia Apr 2018 - PresentAustralia- Fast-track promotions from Store Assistant to managerial position in less than a year.- Accepted in and completed Future leader program.- Supervise activities of team members, establish engagement and methods to meet work schedules, promotes workplace safety and develop work measures to enhance staff productivity and resulting fair and enjoyable work culture. - POS execution and manage inventory controls.- Review performance data and apply forward-thinking to monitor and measure productivity, KPI, goal progress, and activity levels.- Manage rosters to accomplish proper staffing at all times. Recruite, interview, and hire individuals which would add value to the team. Onboard new employees, including training, mentoring, and new hire documentation. - Handle customer service by dealing with complaints, organizing stock, and answering customer questions.- Walk through store areas every hour to identify and proactively resolve issues negatively impacting operations. Maintain exceptionally clean, customer-friendly, and well-run store.- Accurately perform payroll duties using Kronos. -
Trainee Store ManagerAldi Stores Australia Apr 2016 - Apr 2018 -
Store AssistantAldi Stores Australia May 2015 - Apr 2016Belconnen, Australian Capital Territory, AustraliaPromoted to deputy from Dec 2015 -
EntrepreneurSunday Market & Workshop Limited Mar 2012 - Jan 2014Hong Kong Sar• Built a profitable ecommerce business specialising in customised gifts from the ground-up, igniting its presence through offline strategies inclusive of participating in industry shows, while simultaneously establishing its online footprint • Forged strong connections with suppliers and transformed relationships from transactional focus to long-term partnerships to secure optimal terms and best deals • Generated substantial repeat and referral business through ‘right first time’ and ‘just in time’ delivery and the effective management of customer expectations by conveying transparency on realistic delivery lead times• Augmented the business’ digital presence while generating effective positive buzz through the development of highly relevant content across Facebook, Instagram, and other online retail platforms • Implemented search engine optimisation techniques, and utilised Google Analytics and other business tracking tools to benchmark, measure, and analyse website traffic and optimise digital/viral marketing strategies • Explored new channels and avenues to promote the business; prepared and monitored budgets; recruited and supervised staff members; and designed and launched new products to maintain competitive edge
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Law ClerkDeacons Mar 2012 - Mar 2013Hong Kong Sar• Liaised with the Intellectual Property Department of the Chinese Government to examine and deliver counselling on trademark applications, publications, and certificates • Independently managed the copyright and trademark infringement portfolio for an international, premier watches brand inclusive of internet research, document preparation and review, and client communication • Liaised with third party trademark agents and overseas domain registrar of the Chinese Government in a professional manner while providing coaching and mentoring to junior staff members • Quarterbacked high-profile ad-hoc projects such as taking the lead role in the development and maintenance of an internal, electronic trademark database -
Assistant To The DirectorPioneer Surplus Ltd. (Hong Kong) Sep 2009 - Mar 2011Hong Kong SarManage and complete financial transactions of funds, involves buying and selling stocks and derivatives to achieve profit target. Building professional network with Issuers and bank to stay informed about industry trends.
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Senior ExecutiveCrisis Credit Ltd. Mar 2007 - Apr 2008Hong Kong SarConduct credit checks and perform risk assessments on new customers. Prepare and execute loan agreements. Resolving problems in relation to invoice payments and highlighting potential debtor problem.
Jova Yan Education Details
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Management Information Systems, General -
University Of CanberraMarketing -
Economics
Frequently Asked Questions about Jova Yan
What company does Jova Yan work for?
Jova Yan works for Asok Pethouse Adoptable Cat Cafe
What is Jova Yan's role at the current company?
Jova Yan's current role is Founder.
What schools did Jova Yan attend?
Jova Yan attended Deakin University, University Of Canberra, Monash University, Caulfield Grammar School.
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