*** From 01.02.2023. OTOMOTO transferred its responsibilities to AUTOPROMET in sales and servicing of motorcycles. ***For more information, please visit https://www.zontes.rs; https://www.qjmotor-srbija.rs/

As Brand Manager (BM) & Dealer Network Coordinator (DNC) my responsibilities are:- Ensuring maximum performance and profit in both divisions – Car Sales and Car Services.- Planning and implementing appropriate strategy for maximizing Dealer profitability according to market potential.- Monitoring the realization of the objectives set out in accordance with Business Plan on the basis of key performance indicators (KPI) and KMAG Standards. - Monitoring and taking corrective… Show more As Brand Manager (BM) & Dealer Network Coordinator (DNC) my responsibilities are:- Ensuring maximum performance and profit in both divisions – Car Sales and Car Services.- Planning and implementing appropriate strategy for maximizing Dealer profitability according to market potential.- Monitoring the realization of the objectives set out in accordance with Business Plan on the basis of key performance indicators (KPI) and KMAG Standards. - Monitoring and taking corrective actions for enlarging customer satisfaction.- Consulting on the problems in the dealer network and develop measures to eliminate them- Permanent advising and management of the dealers in the implementation of standards, procedures, optimization of business processes and implementation of successful management in Sales & Servicing. - Proposes, plans and organizes training and professional development of all staff.- Develops network by finding new candidates for dealers. Terminating the unprofitable and irresponsible existing dealers. Show less

Create and implement effective Sales strategies, manage the Sales Team and ensure the achievement of defined Premium Selection Sales Targets in the local market.KEY ACCOUNTABILITIES:• Accountable for the monthly and annual targets• Daily team management activities• Implement sales policies and procedures to ensure that sales staff complies with the company’s rules and regulations • Process sales documents and contracts in timely manner to support the sales processes and… Show more Create and implement effective Sales strategies, manage the Sales Team and ensure the achievement of defined Premium Selection Sales Targets in the local market.KEY ACCOUNTABILITIES:• Accountable for the monthly and annual targets• Daily team management activities• Implement sales policies and procedures to ensure that sales staff complies with the company’s rules and regulations • Process sales documents and contracts in timely manner to support the sales processes and procedures• Achieve the sales center targets while keeping within the approved budget• Monitor the leads assigned to the team• Insure the correct updates for each lead• Develop sales initiatives for purpose of client prospecting• Recruitment of Sales Team• Provide training and products updates• Recommend training courses for the sales team to maintain growth and development within the team• Review and appraise staff in a timely manner to enable employees to effectively implement agreed plans and operate with maximum efficiency• Address customer complaints to maintain good customer relationships and service• If unable to resolve customer complaints, provide details and recommendations to upper management for consideration• Actively participate in events to maintain relationships in the automotive market and keep abreast of competition Show less

- Developing and leading highly motivated service team with the aim of providing high quality services.- Defining market targets for workshop and the spare parts business together with the company management.- Responsible for the implementation and enforcement of policies and procedures for servicing (in accordance with Mercedes-Benz quality and service standards)- Monitoring workshop performance. Determining action plans and measures to improve operations.- Looking after… Show more - Developing and leading highly motivated service team with the aim of providing high quality services.- Defining market targets for workshop and the spare parts business together with the company management.- Responsible for the implementation and enforcement of policies and procedures for servicing (in accordance with Mercedes-Benz quality and service standards)- Monitoring workshop performance. Determining action plans and measures to improve operations.- Looking after customers dissatisfied with workshop services and complaints. Developing measures for ensuring and increasing customer satisfaction.- Responsible for continually increasing customer base and maintaining regular contacts.- Ensuring constant increase of turnover and profitability. Show less

- Import and representing foreign manufacturers of spare parts and accessories for motor vehicles.- Project manager for the placement of steel wheels Austrian company KROMAG "KFZ-Rader" in the market over Serbia. Set up distribution network and implement the necessary marketing activities.

- Planned, organized, directed and controlled the work of Sales for the three global brands (Opel, Chevrolet and Saab).- Proactively coordinate work with other departments, marketing, logistics, technical inspection and after-sales.- Successfully organized cooperation with the financial institutions - banks, leasing companies, insurance companies.- Daily contact with clients has contributed to the improvement of negotiation skills, as well as the development of specific skills… Show more - Planned, organized, directed and controlled the work of Sales for the three global brands (Opel, Chevrolet and Saab).- Proactively coordinate work with other departments, marketing, logistics, technical inspection and after-sales.- Successfully organized cooperation with the financial institutions - banks, leasing companies, insurance companies.- Daily contact with clients has contributed to the improvement of negotiation skills, as well as the development of specific skills quickly and efficiently resolve disputes and stress.- Annual reports with constant growth in unit sales and revenues generated, most eloquent testimony of my commitment to success. Show less