Jovana Petic Email & Phone Number

Serbia

Belgrade, Serbia

• Lead, mentor, and manage a team of accounts receivable and credit risk staff.
• Use the KYC and other controls to reduce the company exposure to fraud and bad debt.
• Prepare regular reports on accounts receivable status, collection metrics, and KPIs.
• Establish and maintain policies and procedures for credit control and collections.
• Analyze trends in receivables and collections to identify areas of improvement.

Belgrade, Serbia

• Manage collections for North America and strategic clients, ensuring timely payments and resolving disputes.
• Coordinate the IRSF process to minimize financial losses and fraud risks.
• Prepare AR Aging Risk Report and Bad Debt Reserve Analysis to facilitate proactive debt management.
• Generate Monthly DSO Report and QBR Metrics for senior management.
• Lead projects implementing recommendations to reduce bad debt and mitigate IRSF risks.

Belgrade, Serbia

• Managed reconciliation of bank statements and prepared month-end reports.
• Handled Salesforce cases and assisted with new account set-up in the billing system.
• Reviewed contracts, recalculations, and participated in month-end close activities.
• Conducted audit log and reviewed Salesforce cases to ensure correct billing of customers.

Belgrade, Serbia

• Assisted with daily accounting tasks, including accounts payable and receivable, and bank reconciliations.
• Prepared financial reports and assisted with month-end close processes.
• Managed vendor relationships and ensured timely payment processing.
• Supported the finance team with ad hoc projects and tasks as needed.

Part-time student job as an online English tutor for young learners in China, delivering interactive lessons to enhance conversational fluency, foundational comprehension, and grammar proficiency.