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Jovanee White is listed as Member Engagement Officer at Victoria Mutual Group, a with 319 employees, based in Kingston, Jamaica. AeroLeads shows a matched LinkedIn profile for Jovanee White.
Jovanee White previously worked as Processing Officer at Vm Group and Consultant at Sutherland. Jovanee White holds Bachelor Of Science (B.Sc.), Computer And Information Science, Business Emphasis from Northern Caribbean University.
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Experienced Member Engagement Officer bringing 5+ years of applying exceptional customer service, conflict remediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.
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Kingston, Jamaica
• Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services, and creating welcoming, positive experiences.• Answered over 50+ number of calls per day to meet fast-paced call demands.• Awarded Employee of the Quarter service award in 2019.
Kingston, Jamaica
• Reviewed loan files for completeness, identified missing documentation, and generated condition list for applications.• Prepared reports, forms, and letters related to closed loan accounts.• Reviewed and assessed 40+ closing loan documents on a weekly basis.
Kingston, Jamaica
• Assessed inbound calls for Microsoft Services in the areas of accounts and billing.• Delivered excellent customer service, resulting in a consistent 80% customer satisfaction rating.
• Administrated infrastructure, firewalls, database and malware protection software. • Upgraded systems and processes required for enhanced functionality and security issue resolution.• Resolved reported issues to satisfaction within 48 hours timeframe of call.
Mandeville, Manchester, Jamaica
• Configured and maintained 10+ workstations in adherence to established rules and regulations.• Performed troubleshooting to correct computer hardware and software malfunctions.
Mandeville, Manchester, Jamaica
• Handled check-in and check-out process of library books and materials at circulation desk.• Educated patrons on use of reference sources, card catalogs and automated information systems.• Answered questions from patrons and helped to find desired materials.
Other employees you can reach at vmbs.com. View company contacts for 319 employees →
Parul Sharms
Colleague at Victoria Mutual GroupGhaziabad, Uttar Pradesh, India
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Charmaine Mcintosh
Colleague at Victoria Mutual GroupJamaica
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Samantha Reid
Colleague at Victoria Mutual GroupJamaica
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Dwayne Morgan
Colleague at Victoria Mutual GroupKingston, Jamaica
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Tevin Williams
Colleague at Victoria Mutual GroupKingston, Jamaica
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Katherine Robinson
Colleague at Victoria Mutual GroupJamaica
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Drew-Michael Drummonds
Colleague at Victoria Mutual GroupJamaica
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Cathy Stephenson
Colleague at Victoria Mutual GroupKingston, Jamaica
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Trushauna Cameron
Colleague at Victoria Mutual GroupJamaica
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Shauna Malcolm
Colleague at Victoria Mutual GroupSaint Catherine, Jamaica
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Quick answers generated from the profile data available on this page.
Jovanee White works for Victoria Mutual Group.
Jovanee White is listed as Member Engagement Officer at Victoria Mutual Group.
Jovanee White is based in Kingston, Jamaica while working with Victoria Mutual Group.
Jovanee White has worked for Victoria Mutual Group, Vm Group, Sutherland, Cyber School Technology Solutions, and Department Of Computer And Information Sciences At Northern Caribbean University.
Jovanee White's colleagues at Victoria Mutual Group include Parul Sharms, Charmaine Mcintosh, Samantha Reid, Dwayne Morgan, and Tevin Williams.
You can use AeroLeads to view verified contact signals for Jovanee White at Victoria Mutual Group, including work email, phone, and LinkedIn data when available.
Jovanee White holds Bachelor Of Science (B.Sc.), Computer And Information Science, Business Emphasis from Northern Caribbean University.
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