Jovan Harris Email & Phone Number

United States

Las Vegas, Nevada, United States

The primary function of this role is to coordinate, manage and drive to completion assigned PV Solar and Powerwall (and any new solar products as assigned) installations at a customer’s home. The main point of contact for the customer throughout the project from Final Order to Permission to Operate and interacts with and on behalf of the customer with.

Las Vegas, Nevada

Interacts with consumer or business customers to handle customer service inquiries and problems via the telephone. May also respond to e-mail inquiries. Customer service is the primary function and contacts are predominantly routine but may require deviation from standard screens, scripts, and procedures. Records any consistent problem areas and may.

Rockford, Illinois

• Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
• Facilitates daily agent coaching and development sessions in both written and verbal format
• Participates in client related activities to include client calibration sessions and project planning
• Identify and address agent training needs
• Manage team’s time entry to ensure 0% discrepancy rate
• Manage program specific performance standards (i.e. AHT, Quality Scores, Sales, etc)

Grand Rapids, Michigan

• Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience
• Supporting your colleagues with peer learning, and being open to feedback from others
• Positively participating in company events, and in weekly team meetings
• Taking part in new projects and tests that we may need your help with

Performed general administrative tasks, possessed advanced skills using Word, PowerPoint, the Internet and Outlook. Provided professional and confidential administrative support to departments, including scheduling meetings, making travel arrangements, preparing expense reports, preparing correspondence, and producing corporate documents, sorting and.

Atlanta, GA

Answer in caoming calls from internal and external customers in a call center. Assist cable, high speed internet and digital phone customers with their accounts. Troubleshoots and provide support for system issues. Schedule and dispatch out technicians for new services and trouble calls. Assist customer with billing and sales of current products and.

Duluth, GA

Reported to the CEO/CFO of the company to maintain the day to day functions of the office and staff. I delegated duties to other employees per the CFO and monitored and tracked performance. I also assited the executive office with day to day procedures. Listed below are other functions I administed.1.Opening the Office 2.Closing the Office 3.Answering the.

Fayetteville, GA

Performed general administrative tasks, possessed advanced skillsusing Word, PowerPoint, the Internet and Outlook. Provided professionaland confidential administrative support to departments, includingscheduling meetings, making travel arrangements, preparing expensereports, preparing correspondence, and producing corporate documents,sorting and.

Riverside, CA

Supervised children during after school hours. Assisted children withhomework and after school activities. Provides care, comfort andstimulation to the children in the Day Care, provides guidance toparents/guardians with regard to parenting skills, implements thegoals and objectives of the child development program and assistteachers and volunteers in.

Riverside, CA

Assisted customers with directory information on businesses andresidences. Handled light paperwork and clerical tasks. Handledincoming calls in a timely manner. Provided consistent, high qualitycustomer service and accurate information to customers. Attended teamand call center meetings for updates and cross trainings. Performedother duties as assigned.

Marketing/Marketing Management, General

Business, Management, Marketing, And Related Support Services