Jovan Ramos Email & Phone Number

Glen Ellyn, Il, Us

Chicago, Illinois, United States

• Develop and implemented new team culture initiatives• Create innovative operations planning and execution processes to ensure delivery of leadership and development activities in-line with ministry strategy.• Utilize data analytics to evaluate and measure the effectiveness of initiatives and develop improved approaches leading to successful team development.• Design and facilitate various programs and workshops to develop leadership skills and drive organizational culture.• Develop and maintain effective communication strategies to inform and motivate team members.• Develop and integrate Human Resources content and systems.• Create assessments that foster staff growth.

Chicago, Illinois, United States

• Overseeing the performance of two weekly services with ~1,100+ attendees while managing a team of staff and volunteers (8 direct reports)• Directing market research and strategy development efforts for a multisite campus based in Philadelphia• Working closely with cross-functional department management to perform demographic research, creating team and culture onboarding manuals, and devising a launch strategyKey Accomplishments• Appointed as the project lead for 20th anniversary services while managing a $5k budget, leading content strategy, guest logistics, and operations• Provided volunteer counseling sessions to bolster the mental and emotional wellbeing of the community

Greater Chicago Area

Developed and implemented Clarity Maps to help organizations define their purpose, mission, and values, aligning vision with actionable strategies for success.Guided individuals in creating their My Leadership Profile, a tool that enhances self-awareness by exploring personality, processing, and power to refine leadership impact.Partnered with multiple organizations, including Axiom Media and Guaranteed Gutters, to streamline operations, optimize workflows, and align teams with organizational goals.Led leadership workshops and team coaching sessions, using The Six Types of Working Genius, StrengthFinders, and Enneagram to foster growth, cohesion, and clarity.Facilitated team alignment and optimization through assessments, feedback loops, and customized coaching playbooks, resulting in improved collaboration and performance.Empowered leaders with personalized coaching, equipping them to overcome challenges, leverage strengths, and drive transformational change within their teams and organizations.

Naperville, Illinois, United States

• Worked closely with the lead pastor to supervise a team of ~50 volunteers, 7 staff, and 6 volunteer leads• Enhanced full team’s productivity by rebalancing staff workload and responsibilities and scoped job description for new hires• Managed team operations, including headcount planning, and 1:1 development and coaching• Hired, trained, and mentored new team leads and redesigned onboarding materials that led to a more scalable process• Crafted inspiring biblical messages every month while collaborating with the lead pastor

Lafayette, Louisiana, United States

Strategy, Business Operations• Created a $2M annual expense budget and strategic plan to support operations for human resources, building services, production, worship, and campus administration• Negotiated partnership with the University of Louisiana to host Sunday events, which led to increasing guest capacity by 294% and enabling expansion of weekly services• Presented strategic growth plan updates directly to lead Pastor, including key milestones on expansion plans, people training and development goals, volunteer teams, targeted membership events, and financial budget• Oversaw a $175k annual expense budget for equipment rentals, production, and marketing for weekly servicesKey Accomplishments• Increased young adults’ ministry from 12 to over 275 weekly attendees in two years including 55 community-based volunteers• Oversaw operations of 26 ministry leaders and staff members, including coaching and training six youth pastors in communications, and counseling to increase the growth and expansion of six different locations• Worked closely with the lead pastor on staff retention, employee development initiatives, and volunteer growth strategies• Supervised 55 student volunteers and launched a mentorship program with local business leaders to encourage relationships and support professional development for students

Brooklyn, New York, United States

• Oversaw 52 leaders through the annual planning process, ensuring each team’s plans supported broader ministry goals• Directed planning, marketing, and execution of annual retreat (300-700 guests, ~$350k budget), including logistics for guest speakers, housing accommodations, food, activities, transportation, communication, financial aid, and volunteer training• Managed digital content strategy (video testimonials, photos, and graphics) for internal and external communicationsKey Accomplishments• Increased weekly attendance by ~30% by empowering a passionate volunteer team to promote inclusive community building• Wrote and presented engaging biblical messages for 450+ weekly guests and counseled 20-30 members 1:1 monthly• Identified, coached, and trained 15 young preachers through presenting a monthly communications training series• Modernized organizational structure to streamline communications with a rapidly growing community-based volunteer team• Coached 22 servant leaders for over 5 departments (300 volunteers in total) and performed monthly development trainings• Created a handbook to standardize volunteer onboarding including clarity of mission, team objectives, individual job descriptions, community culture, and volunteer expectations, which led to a consistent volunteer experience across teams

Bronx, New York, United States

• Provided individualized counseling to support students' social-emotional well-being, helping them navigate academic and personal challenges.• Collaborated with the Student Support Leadership Team to assess and implement interventions for at-risk students, ensuring alignment with school-wide goals.• Managed scheduling for 425 students, balancing academic needs with access to resources such as counseling services, tutoring, and extracurricular activities.

United States

• Created and implemented school-wide counseling programs aimed at supporting students' emotional, social, and academic growth.• Led crisis intervention efforts, offering immediate support to students in need and coordinating with external services when necessary.• Worked closely with special education teams to ensure students with IEPs received the necessary accommodations and counseling support.

New York, New York, United States

• Actively contributed to the Special Education Leadership Team, assisting in the development of strategies for student placement and individualized learning plans (IEPs).• Designed and modified curriculum to accommodate the diverse learning needs of students with disabilities, ensuring both accessibility and engagement.• Developed and implemented IEPs, collaborating with teachers, parents, and specialists to meet students' individual academic and behavioral needs.

Master Of Science - Ms, Counselor Education/School Counseling And Guidance Services

Master Of Science - Ms, Special Education And Teaching

Bachelor Of Arts - Ba, Communication And Media Studies