Oversee Accounts Receivable functions, including preparation of daily sales reports, checking and posting of pending AR transactions, and entry of Official Receipts into the accounting system.Issue debit/credit notes for discrepancies and perform monthly credit card commission reconciliation.Prepare monthly Journal Vouchers related to AR and reconcile commissions for various Travel Agents and Online Travel Agents.Track debtor balances and manage the keycard and hotel… Show more Oversee Accounts Receivable functions, including preparation of daily sales reports, checking and posting of pending AR transactions, and entry of Official Receipts into the accounting system.Issue debit/credit notes for discrepancies and perform monthly credit card commission reconciliation.Prepare monthly Journal Vouchers related to AR and reconcile commissions for various Travel Agents and Online Travel Agents.Track debtor balances and manage the keycard and hotel management systems as an administrator.Lead sustainability initiatives, coordinating data from properties in Australia and New Zealand for annual Sustainability Reporting.Administer the Greenview Portal, ensuring accurate data entry and tracking by other properties.Serve as Data Protection Officer, overseeing data protection and compliance for the hotel. Show less

Checked Daily Control Reports from the Front Office for discrepancies to ensure accurate service charges.Reviewed Daily Housekeeping Reports to verify that cleaning was performed to required standards and within reasonable time.Validated daily breakfast reports to ensure that guests who dined in had proper breakfast bookings.Performed monthly data entry of laundry usage to reconcile with billing from the outsourced laundry company.Reviewed Accounts Payable (AP)… Show more Checked Daily Control Reports from the Front Office for discrepancies to ensure accurate service charges.Reviewed Daily Housekeeping Reports to verify that cleaning was performed to required standards and within reasonable time.Validated daily breakfast reports to ensure that guests who dined in had proper breakfast bookings.Performed monthly data entry of laundry usage to reconcile with billing from the outsourced laundry company.Reviewed Accounts Payable (AP) invoices to ensure accuracy and consistency with the Statement of Accounts.Issued cheques for AP invoices and managed payment processing. Show less

Responded to customer inquiries via email and phone, providing timely and accurate information.Served customers at the counter, assisting with flight and travel package bookings.Participated in travel fairs to promote travel packages and engage with potential clients.Assisted as an assistant tour leader on a 7-day, 6-night tour to Taiwan, ensuring a smooth and enjoyable experience for participants.