Preparation and tracking of DoD correspondenceReformatting documents to meet DoD style guidelinesUse of multiple web-based applications for tracking and submittal of a variety of itemsAssistance with travel planningMaintenance of electronic and hard copy office filesInteraction with DoD security, building management, and IT staffOn and Off-site meeting IT supportPlanning and executing ~80 days of meetings annuallyUse of excel spreadsheets to calculate program statistics and generate chartsMaintenance and inventory of IT suppliesCreating diagrams for space and meeting support purposesRepresenting the office by providing on-site support to client including opening the door and escorting high-level visitorsHandling and obtaining DoD approvals for documents to be posted to the programs’ website and/or other DoD document repositoryManage and maintain staff calendars, monitor phones, and arrange meetings and conference calls to include scheduling with other attendees, scheduling conference rooms, and off-site meetingsOther general onsite and virtual office administrative support

Designed and supported AV systems for 33 classrooms, conference rooms and teaching labs for dean's office, faculty, staff, students, and external clients. Generated documentation and training material to support AV equipment. Assisted faculty and staff on lecture captures, live streaming, and videoconferencing for events and lectures. Setup and managed audio video equipment for school events. Provided event support for 20 events per year, overseeing 60 student and full-time staff. Provided expert-level and timely support and troubleshooting of AV and IT equipment, including Xerox Copiers, Cisco codex, and AMX and Crestron AV systems. Monitored AV systems in multiple buildings. Managed capitalized and non-capitalized computing inventory while also identifying opportunities for fiscal responsibility. Evaluated and purchased AV and IT equipment for optimal business operations for conference rooms, teaching labs, and general common areas. Reconciled and verified department purchasing card, payroll, and leave data via iBuy and Kronos. Consulted deans, faculty, staff, and students to ensure quality technical support and services. Served as in-house contact for current and prospective vendors, acquiring quotes for software and equipment necessary for faculty research. Managed computing equipment loaner program for students, faculty, and staff. Coordinated lifecycle and installation of all copiers, and installation of VOIP phones for new faculty and staff onboarding. Assisted faculty, staff, and students in resolving variety of IT and AV issues. Setup and managed electronic schedule panels outside conference rooms and classrooms. • Managed IT and AV equipment and software vendor relationships. • Worked with faculty to research and purchase computing hardware. • Acquired quotes for researcher faculty and staff for software and equipment. • Provided technical support to faculty and staff with personal as well as office computers or laptops.

Tracked software support and licenses, including Qualtrics, Solidworks, Abaque, and school ticket system. Managed inventory of equipment for administrative, research, and academic needs. Recorded asset information using service tags in Kbox inventory system. Facilitated selection, deployment, and buyback of computer equipment for faculty workstation incentive program, providing tenured faculty with newest equipment every three years. Prepared necessary documentation and reports for purchase orders via iBuy. Coordinated approval, purchasing, and deployment of computer equipment for faculty, administrative staff, and research team. Executed administrative tasks, including payroll and leave verification for 60 full-time employees and student staff, and maintained key inventory.• Created yearly expense report for Computing Facility Director.• Worked with Computing Facility Director to create 3-year budget forecast.

Performed complex administrative and office support duties, to assist department managers and staff with administrative tasks through high-touch resolution of issues and welcoming customer service. Proofread, researched, and compiled reports to assist with grant proposal generation. Executed data entry of grant information into university programs. Scanned and cataloged documents into university electronic filing system. Purchased and reconciled charges for equipment utilized by university director of computing facilities and IT.• Created a new system for organizing and tracking the purchase for Faculty and staff.• Lead daily morning task meetings to review and distribute the jobs for the day.

Managed facilities, compensation administrations, vendor and supply coordination, and event technical support for 140 employees. Set-up rooms for meetings, including coordination of AV equipment, table configurations, and moving acoustical walls. Processed fees and reimbursable charges to company from employees. Distributed return to cash payments and SmartTrip benefits. Processed service calls to vendors to resolve facilities issues such as equipment and furniture repair, locksmith services, and other real estate issues.

Conducted research and prepared reports and presentations for the office manager. Coordinated office space logistics for 54,000- square-foot office. Evaluated and reported effectiveness of current office equipment. Researched and recommended new office equipment to improve efficiency and cost effectiveness. Assisted in managing $1,000,000 year-long office renovation project.Managed and maintained organizational charts to reflect employment changes.

As the office support employee, I had the responsibility of being facilities manager, where I would report any building related issues to the building management. I maintained and ordered office supplies as needed. I provided information to callers, prepared and sorted mail. I was assigned to various different areas within the company, where I coordinated special projects and departmental activities.