Jovie Chen Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Eugene, Oregon, United States

- Drove over $250,000 in sales by strategically designing and implementing SQL/MQL marketing campaigns focused on converting leads and retaining existing customers. Utilized CRM platforms to segment and target audiences effectively, aligning campaigns with customer needs and organizational goals. Coordinated efforts across multiple departments, including licensing, logistics, finance, operations, and manufacturing, to ensure brand consistency and compliance, from design approval to final delivery. This collaborative, data-driven approach enhanced brand presence and maximized revenue generation.- Spearheaded the growth of UO's campus apparel business by actively collaborating with over 50 campus organizations, including clubs and athletic teams, to design and produce customized merchandise that resonated with their unique identities. Led the end-to-end process, from initial concept to final delivery, ensuring each collaboration aligned with organizational branding and quality standards. This dedication to tailored service and quality contributed to a top 1% national ranking among campus leaders, marking a significant achievement in both brand visibility and customer loyalty on campus.- Built and maintained strong, trust-based relationships with campus organizations by serving as a dependable point of contact throughout the order lifecycle. Coordinated closely with vendors to streamline communication, ensuring seamless technology integration, real-time product availability, and adherence to high-quality standards for each order. This hands-on approach strengthened client satisfaction, contributing to a reputation for reliability and high-quality service.

Achieved over 150 successful placements by leveraging strong interpersonal skills and a proactive approach to relationship-building with candidates. Conducted thorough interviews to understand each candidate's unique skills, goals, and motivations, allowing for a personalized approach in aligning job offers with their career aspirations. By fostering open communication and addressing candidate needs, I created a recruitment experience that resonated with top talent, resulting in a 72% offer acceptance rate. This targeted approach not only met but exceeded recruitment targets, driving both client and candidate satisfaction and strengthening long-term partnerships.

- Spearheaded a high-impact $20,000 marketing campaign aimed at boosting brand visibility and engagement. Developed a digital lookbook showcasing new and popular product offerings, crafted original merchandise designs to reinforce brand identity, and organized interactive events that encouraged customer participation and brand loyalty. By blending strategic digital marketing with experiential engagement, the campaign successfully expanded brand reach, resulting in increased customer retention and sustained growth in community interaction.- Spearheaded the development of an exclusive, competitive product line by conducting comprehensive market research and analysis to identify emerging trends and customer preferences. Leveraged insights from this research to guide product design and ensure market relevance, contributing to the creation of tailored go-to-market strategies. My work focused on aligning products with evolving consumer needs and industry shifts, positioning the product line for strong market entry and competitive differentiation.- Conducted in-depth analysis of customer demographics, purchase patterns, and engagement behaviors to identify key characteristics of high-value accounts. Leveraged insights to refine target audience segments and implement tailored retention strategies that aligned with customer needs and preferences. This data-driven approach strengthened relationships with over 250 top-tier accounts and increased customer satisfaction and long-term loyalty, driving sustainable business growth.- Oversee Pepperdine University market, managing the @pepperdineprints Instagram account. Created and maintained an aesthetic feed, posted consistently, and utilized the platform for community building, outreach, and engagement on smaller campus(s).

Eugene, Oregon, United States

Eugene, Oregon, United States

- Led comprehensive marketing strategies and event initiatives aimed at increasing campus engagement. Developed and executed plans to foster meaningful connections between alumni and a network of over 1,800 student members, reinforcing school pride and unity through both in-person and digital efforts.- Supervised a team of interns while coordinating 22 annual events designed to bridge the gap between students and alumni. Successfully maximized outreach by implementing targeted social media campaigns and creating custom event apparel, which enhanced event visibility and participation across campus.

Eugene, Oregon, United States

Conceptualized and implemented dynamic marketing campaigns that enhanced brand visibility and drove student engagement. Worked closely with university departments to create cohesive social media content and event promotions, ensuring alignment with broader institutional goals. Through collaborative planning and creative execution, successfully boosted participation and awareness, contributing to a vibrant campus experience and reinforcing the organization’s presence among the student body.

Generated over $10,000 in sales by upcycling and transforming pre-loved clothing items to appeal to a fashion-conscious audience. Captured high-quality, visually engaging product photos that showcased unique details and styles, aligning with target customer preferences. Strategically set pricing and designed promotional discounts to expand market reach and attract repeat buyers. Optimized sales across various platforms, tracking revenue trends and product category performance to maximize exposure and profitability. This comprehensive approach not only supported sustainable fashion practices but also successfully drove consistent revenue growth.

Eugene, Oregon, United States

Eugene, Oregon, United States

Eugene, Oregon, United States

Graphic Design Chair Inclusion Committee Mental Health Committee Merchandise Creator

Eugene, Oregon, United States

Wilsonville, Oregon, United States

- Leveraged CRM tools to drive sales and business growth by conducting data-driven research, analyzing customer trends, and creating detailed performance reports. Identified patterns in customer behavior and market shifts to inform sales strategies and prioritize high-impact areas. This analytical approach enabled targeted outreach and improved customer engagement, directly contributing to increased revenue and stronger client relationships.- Created comprehensive, user-friendly how-to guides for clients, enhancing their understanding and efficient use of products and services. Actively manage project tasks and timelines, ensuring each milestone was met by coordinating weekly team meetings and tracking progress. This organized approach kept projects on schedule and facilitated effective team communication and client satisfaction through consistent, reliable support.

Tigard, Oregon, United States

- Efficiently manage multiple responsibilities, including promptly seating guests, handling phone inquiries, running food, and proactively assisting team members to maintain high customer satisfaction.- Leveraged strong communication skills, problem-solving abilities, and teamwork to ensure smooth restaurant operations and a positive dining experience for guests.

Wilsonville, Oregon, United States

- Crafted SEO content for website relaunches, enhancing search visibility and driving organic traffic. Managed and organized client data within CRM systems to streamline outreach efforts and target key demographics effectively. Developed engaging social media content that aligned with CRM-driven campaigns, enhancing brand presence and fostering a cohesive message across digital platforms. This integrated approach elevated brand awareness strengthened client relationships and supported the company’s growth objectives.- Established a well-organized content calendar that synchronized marketing and sales initiatives, enabling consistent messaging and timing across digital platforms. Coordinated content releases to maximize audience engagement and align with campaign goals, fostering a cohesive brand narrative. This strategic planning approach increased cross-platform engagement, maintained brand momentum, and facilitated collaboration between marketing and sales teams, enhancing overall campaign impact.

Tigard, Oregon, United States

- Ensured a clean and welcoming dining environment by efficiently busing tables and maintaining organization in the dining area.- Managed takeout operations, accurately packaged food items, handled customer orders and coordinated timely pickups to provide a seamless takeout experience for guests.

Lake Oswego, Oregon, United States

- Gained proficiency across multiple roles, including cashier, line, prep, and grill, ensuring smooth and efficient operations throughout shifts.- Adapted training techniques to mentor and onboard new employees, tailoring guidance to build their skill sets and ensure accurate execution of tasks, contributing to overall team effectiveness and quality service.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Activities and Societies: Clubs: Women in Business, Warsaw, CHAARG Extracurriculars: Pi Beta Phi, Safety and Wellness Board (SWB)

International Marketing, Junior

High School Diploma

Activities and Societies: Laker Dance Team (Varsity 4 years) | Volunteer: Camp Invention (2 years)