I have 3 years of experience in the BPO industry at Telus that develop my typing and communication skills. I learned how to do multitasking and respond immediately to issues. I have the dedication and patience to do my job with 100% effort. I can learn things quickly with accuracy and very careful in every detail.I've done and expert in;1. Develop and maintain accounts to achieve appointment targets.2. Develop and maintain a good relationship with clients.3. Make cold calls from lists of leads provided.4. Update prospect interaction in the dialer to ensure efficient lead management.5. Keep the management informed of activities and results by submitting daily reports and sales analysis.6. Knowledgeable on Google Drive, Sheet & Doc.7. Knowledgeable in Excel & PowerPoint.8. Exceptional written and verbal English communication skills.9. Knowledge of remote communication and technology systems.10. Computer literate, and willing to learn more software and tools.