Jovita Francis Email & Phone Number

United States

Help deliver strong guest focus culture that exceeds guest expectation.Provide excellent customer serviceHelp deliver strong guest focus culture that exceeds guest expectation.Communicate REDCARDs applications and encourage guest to applyCross-trained with the ability to work in other areasHandles incoming calls or inquiries from prospective guest or clientsAssists customers effectively by solving guest disputesProvides customer additional information or explains servicesDiscusses products offered and ensures customer satisfactionTactfully handles confrontational or stressful interactions with the public

Operated a proof machine, encoded, endorsed checks and depositsPerformed a variety of clerical functions related to check processingInspects packages of checks and deposits Inscribed in magnetic ink the information required for automated processing Inspected encoding machine prior to operation, cleared totals, checked supply of tape, ribbon, setting switches, etc. Inscribed dollar amount, account number, ABA number, item counts and special transaction codes on each item, proofs and balances, proof-of-deposit and in-clearing.

Associate Of Arts (A.A.), Human Service Management

College Prep