Jovon Bragg Email & Phone Number

Cleveland, OH, US

Mayfield Heights, Ohio, United States

◾ Working within the management team to ensure that all deliveries satisfy the assigned orders and report any back ordered or missing products◾ Work with customers using problem resolution and recovery tools when material must be returned and/or credits issued◾ Negotiate prices with vendors which led to exceeding yearly cost savings goal◾ Developing an.

Cleveland/Akron, Ohio Area

* Provide overflow coverage to support brokerage operations team as needed * Input monthly Purchase Orders for customers so auto orders generate the updated information * Market penetration; grow book of business * Contact customers and vendors via phone and other communication methods to confirm if service was complete and to get feedback on overall.

Cleveland, Ohio

* Negotiate prices with shippers and carriers* Provide excellent customer service* Market penetration; grow book of business* Follow up with customer leads

Cleveland/Akron, Ohio Area

* Engage and build rapport with new clients to acquire sales* Utilize CRM and additional software to generate leads* Market research for lead generation* Provide excellent customer service to maintain positive customer relationships

Toledo, Ohio Area

* Coach and empower all team members to engage in problem resolution and customer relations* Continue to increase market penetration* Identified customers' needs and preferences* Implement strategies to maximize profits* Increase revenue for store by 25%

Toledo, Ohio Area

*Universal Marketing Group is a sales driven call center that offers you the highest levels of service, enhanced profitability, and most importantly, closer relationships than ever before with your valued customers.