Jovy Hudson, Mha Email & Phone Number

Serves as the primary contact and liaison for insurance inquiries to physicians and billing specialists Supervises assigned outpatient practices and manages operations to meet departmental needs. Collaborate with leadership to create standard operating procedures for assigned clients

Screened all new patients for eligibility of enrollment into different pharmaceutical and nonprofit programs. Verified patients' insurance coverage, researched probability of coverage based on known criteria, and provided information for patients in need of financial assistance

Bronx, New York, United States

Planned, directed and controlled the business affairs and administrative functions for the residency program. Managed annual and operating budgets for the Department of Psychiatry. Directed and oversaw faculty appointments, promotions, hospital credentialing and onboarding.

New York, Ny

Managed the pre-certification process to ensure timely authorizations from insurance companies. Conducted face-to-face interviews with patients and/or family members; advised patient on proper protocols for securing financial coverage. Monitored and updated insurance data via EPIC for access to physicians, authorizations, and preferred providers. Served as the primary contact and liaison for insurance inquiries to department administrators, physicians, billing specialists, and external agencies (i.e., attorneys, employers, payers). Represented the Finance Team in weekly round meetings with practice administrators, physicians, and nurses to review patient status, updates and treatment care. Collaborated with the Assistant Director and Department Supervisor on special projects and strategic initiatives. Trained and mentored new team members to maximize their efficiency in “patient centered” service.

New York, New York

Worked in collaboration with the Director and Board Members to plan and implement at least three activities per month Collaborated Director in developing policies and procedures that comply with those of the hospital. Streamlined processes to ensure process improvement and cost-saving initiatives. Maintained patient medical records and managed all correspondences pertaining to physicians, insurance, patients and other agencies. Developed training manuals and onboarding guidelines for new hires; provided mentorship, peer coaching and training to current and new employees. Served as a liaison between hospital and insurance companies, patients and physicians. Demonstrated knowledge of the organizations' Service Standards and incorporated them into the performance of duties. Coordinated payment arrangements or alternative financial sources to patients.

New York, Ny

Analyzed and reviewed claims filed by attorneys, beneficiaries, or insurers for accuracy, completeness and eligibility. Worked on various projects with Medicare Secondary Payer Policy to develop innovative ideas to improve systems. Updated and validated information submitted by clients prior to department claim review. Prepared correspondence by verifying invalid claims or lack of insurance. Evaluated claims and made recommendations for follow-up, further investigation, or documentation as necessary.

Long Island City

• Trained and oriented consumers on appropriate work behaviors and interpersonal skills• Worked with managers to keep consumers on task to meet production goals• Identified behavioral and/or performance issues and relate concerns to Director• Maintained positive employer relations and presents the participant and agency in a positive and professionalmanner.• Advocated on consumers’ behalf for job related issues• Created resumes, attends job fairs and interviews with consumers

Hampton, Va

Conducted speech, language and hearing screeningsAssessed children for various kind of speech problems such as stuttering, dysarthria, articulation, impaired language and lispsMaintained records of patient’s assessment, treatment and progressDeveloped various programs, activities and regimens to solve the speech problemsEstablished relationships with family members, teachers, and care givers for each client.

Master Of Arts (M.A.), Health/Health Care Administration/Management

Bachelor Of Arts (Ba), Speech-Language Pathology/Pathologist

Speech language pathology