Joe Owens

Joe Owens Email and Phone Number

Program Management | Client Success Management | Delivery Success Management | Digital Operations & Project Management Leader | People Manager | Explorer @ Institute for Healthcare Delivery Design, University of Illinois Chicago
Joe Owens's Location
Morrison, Colorado, United States, United States
Joe Owens's Contact Details

Joe Owens personal email

n/a

Joe Owens phone numbers

About Joe Owens

With over 20 years of experience in the digital agency and consulting industry, Joe is a seasoned leader and manager of teams that provide successful digital solutions to clients. He has a strong background in program and project management leadership, as well as methodology definition, customer success, and delivery quality.As the Director, Client Services (Delivery Lead) at Gorilla Group, a Wunderman Thompson company, Joe was responsible for managing and growing a portfolio of accounts across various industries, ranging from B2B to direct-to-consumer brands. He was the conduit between the project teams and the client stakeholders, ensuring alignment, satisfaction, and profitability. He also leveraged his PMP certification and his expertise in agile and waterfall methodologies to deliver successful enterprise experience design and technology implementations. Joe is passionate about digital transformation and helping clients achieve their goals through creative and strategic solutions. In his spare time, he enjoys exploring, traveling, and photography.

Joe Owens's Current Company Details
Institute for Healthcare Delivery Design, University of Illinois Chicago

Institute For Healthcare Delivery Design, University Of Illinois Chicago

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Program Management | Client Success Management | Delivery Success Management | Digital Operations & Project Management Leader | People Manager | Explorer
Joe Owens Work Experience Details
  • Institute For Healthcare Delivery Design, University Of Illinois Chicago
    Principal Project Manager
    Institute For Healthcare Delivery Design, University Of Illinois Chicago Aug 2024 - Present
    Chicago, Il, Us
    IHDD advises healthcare organizations on organizational change, process improvement and service design.
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  • Noble Son Consulting
    Consultant, Principal
    Noble Son Consulting Jul 2024 - Present
    I assist clients with delivery success through relationship management and complex program management, project management and Project Management Office setup and operations.
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  • Gorilla Group
    Director, Client Services (Delivery Lead)
    Gorilla Group Feb 2018 - Jul 2023
    Chicago, Il, Us
    Gorilla Group, a Wunderman Thompson company, is a digital experience solutions provider, combining digital strategy, user experience design, deep ecommerce platform technology, and agile managed services to deliver complete, innovative solutions to enterprise B2B and direct-to-consumer brands across industries.Responsible for managing and growing a portfolio of accounts through client satisfaction, delivery quality, profitability, and organic sales. Conduit between project teams and client stakeholders. Oversight of project managers and project teams for timeline, budget, and risk management.
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  • Open Media Foundation
    Chief Operating Officer
    Open Media Foundation Jan 2017 - May 2017
    Denver, Us
    The Open Media Foundation (OMF) is a nonprofit organization dedicated to providing community media access and discounted website and video production services for nonprofits.Responsible for managing all company personnel (~20) and facilities. Responsible for implementing operational and process efficiencies, key performance indicators, and measurement strategies. Account Manager for government contracts and non-profit website delivery clients.
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  • Fjord, Part Of Accenture Song
    Senior Director, Program Management & Operations
    Fjord, Part Of Accenture Song Aug 2014 - Mar 2016
    London, England, Gb
    Managed internal operations of 190+ headcount in 6 North American studios, reporting directly to the COO. Coordinated transition activities with Accenture Human Resources, Talent Supply Chain and Operations during 2014-2016 merger activities. Prior to merger, built Acquity Group’s Creative team and guided it through multiple company re-organizations, team restructures and leadership changes. Responsible for all project management and resource management team activities for Strategy, Marketing & Creative business unit. Responsible for team utilization and P&L reporting.
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  • Acquity Group
    Director, Program Management & Operations
    Acquity Group Oct 2007 - Aug 2014
    Chicago, Illinois , Us
    Grew creative and digital marketing teams from 20 to 120+ personnel in 6 years. Guided teams through multiple company re-organizations, team restructures and leadership changes. Led and grew Project Management team from 2 to 14 nationally. Responsible for all staffing & resource management activities, including meeting team utilization targets. Directly involved in annual & quarterly planning activities, determining headcount growth targets based on team P&L goals. Managed new business intake process, supporting sales team on executive pitches. Responsible for Creative team operations and primary advisor for CEO, CFO and HR teams on creative team strategies.
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  • Arc Worldwide (Publicis)
    Project Director
    Arc Worldwide (Publicis) Sep 2004 - Sep 2007
    Chicago, Il, Us
    Responsible for program management of all digital initiatives for Philip Morris' USA and International accounts ($15MM annual revenue) and GM Cadillac and GM Goodwrench ($3.5MM annual revenue). Grew Program Management team from 2 to 9 managers in 2-year span.
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  • Semaphore Partners (Publicis)
    Senior Project Manager
    Semaphore Partners (Publicis) 2003 - 2004
    Lead program manager for General Motors Cadillac, GM Goodwrench, JCPenney, Energizer & Nestle Purina accounts.
  • Giant Step (Publicis)
    Senior Project Manager
    Giant Step (Publicis) 1999 - 2002
    Lead program manager for Nestle Purina, General Motors Oldsmobile, Chicago Mercantile Exchange and Energizer accounts.
  • Andersen Consulting
    Manager
    Andersen Consulting 1993 - 1999
    Dublin 2, Ie
    Consulting manager for clients such as Daimler Chrysler (Stuttgart, Germany), Turner Broadcasting (Atlanta, GA), and NovaCare (Philadelphia, PA), primarily for web technologies & client/server software design & implementation projects.
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Joe Owens Skills

Operations Management Program Management Office Operations User Experience Process Definition Team Leadership Project Management Operational Planning Resource Management Digital Strategy Interactive Marketing Digital Marketing E Commerce Integrated Marketing Information Architecture Mobile Marketing Online Advertising Web Analytics Management Leadership Consulting Strategy Integration

Joe Owens Education Details

  • University Of Notre Dame
    University Of Notre Dame
    Applied Physics
  • Bishop Miege High School
    Bishop Miege High School
    Salutatorian

Frequently Asked Questions about Joe Owens

What company does Joe Owens work for?

Joe Owens works for Institute For Healthcare Delivery Design, University Of Illinois Chicago

What is Joe Owens's role at the current company?

Joe Owens's current role is Program Management | Client Success Management | Delivery Success Management | Digital Operations & Project Management Leader | People Manager | Explorer.

What is Joe Owens's email address?

Joe Owens's email address is jo****@****mac.com

What is Joe Owens's direct phone number?

Joe Owens's direct phone number is (415) 659*****

What schools did Joe Owens attend?

Joe Owens attended University Of Notre Dame, Bishop Miege High School.

What are some of Joe Owens's interests?

Joe Owens has interest in Economic Empowerment, Education, Environment, Photography, Hiking, Poverty Alleviation, Making Design Work, Travel.

What skills is Joe Owens known for?

Joe Owens has skills like Operations Management, Program Management, Office Operations, User Experience, Process Definition, Team Leadership, Project Management, Operational Planning, Resource Management, Digital Strategy, Interactive Marketing, Digital Marketing.

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