Jowyn Tan, Hmcc Email & Phone Number

Tokyo, JP

Singapore

Singapore

Singapore

Singapore

Singapore

Since 1999 IndoChine Group has been continuously expanding and refreshing its unique, holistic brand of Indo-Chinese cuisine, entertainment and corporate responsibility across all its popular and respected Asian and European restaurants and bars.Looking for exclusive event venue to impress your attendees? Seeking event partner to spice up your event.

Singapore

Manage registration, reporting, rooming and any other necessary duties as required by stakeholder of a 500 persons regional sales summit in Manila

Global

Over 15 years of experiences in global conferences, exhibitions and meetings. Result oriented, responsible, trustworthy and creative individual, come with strong leadership background from top International agencies.Available for global opportunities.

Thailand

Manage the operations and logistics of remote group in Thailand. Including sourcing for accommodations, ground transport, vendors and partners.Other duties include setting up of new city, strategizing and implement tools that allow ground staffs to work efficiently.

Singapore

Manage overall operations, logistic and budget for 3,000 persons Google ENGAGE APAC Conference that was held in Singapore.

APAC & Australia

MD Events are experts in the planning and delivery of meetings and events worldwide. We have a wealth of experience in highly-regulated industries, such as pharmaceutical and healthcare, financial services, banking and insurance. This, combined with our professional, enthusiastic and dedicated team, keeps our clients returning time and again. With offices.

Experienced event planner and consultant with almost 10 years of MICE background. Available for full event solutions consultancy, project basis event planner, onsite assistance and any other opportunities available locally and overseas.

Hong Kong

Universal WorldEvents is a full service global event management company specialising in serving the healthcare sector. We have 35 years experience of delivering meetings and events and over 250 employees located in offices across the UK, Mainland Europe, the US and Asia. Although we are an international company with a global reach we deliver a seamless.

- Developed, planned, marketed and executed events, meeting, IPO road shows within finance, medical, association, consumer and government organizations.- Responsible for all aspects of event management including site selection/ contract negotiation, proposal planning, transportation arrangements, hotel attrition/ cancellation negotiations, production of.

Liaising with clients on project's needs and requirements.Liaise with suppliers for badges materials and rental of equipments.Manage database and produce weekly, pre-event & post event reports.Manage online and onsite payment portal.Oversee overall logistic of event's registration, manpower recruitment, training & budgeting.Business development and client.

- Reports directly to Director of Sales.- Manage a team of 20 Customer Service Consultants.- Sales Focus, Customer oriented.- Perform daily coaching to all performance key metrics, soft skills, and sales model to CSC’s.- Identify and develop individual CSCs’ opportunities with coaching plan implementation.- Develop and coach CSC’s to career development..

- Owned and operated a freelance project and event management business.- Meeting the logistical needs of each project, ensuring the project flows smoothly from inception to completion. - Production: The key to managing a successful project or event is developing a solid set of production skills, which include resourcefulness, intelligence, problem-solving.

- Working closely with training division to ensure newly trained customer service consultant transit to real environment smoothly and successfully.- Develope training and sales programmes and procedures for all departments.- Follow up with CSCs on their progress after completion of training.- Identify and develop individual CSCs’ opportunities with.

- Provide stellar service to customers through active listening and resolving the reason for their call.- Meeting and exceeding Revenue, Quality and Cost targets.- Research on competitors’ information and develop processes to counter customer’s objections.- De-escalate complaints by resolving customer’s reason for calling with effective probing skill and.

- Providing professional assistance to clients on event, menu planning, execution, operations and set up requirements.- Booking of event hall into the booking system (EHS) and issue event order to relevant departments.- Work closely to operation departments to ensure all requirements and expectations are met.

- Providing professional assistance to clients on event, menu planning, execution, operations and set up requirements.- Booking of event hall into the booking system and issue event order to relevant departments.- Work closely to operation departments to ensure all requirements and expectations are met.- Provide administrative assistance to Sales Team..

- Providing professional and quality service to guests of hotel.- Setting up of banquet hall base on customers’ requirements.- Liase with all departments to ensure that expectations and meets are met.- Running of daily events (Meeting, Dinner Conference, etc.)- Management of waiters and part time waiters.- Training of waiters to ensure quality standard are.

Education record

Digital Transformation And Change Management

Diploma Of Education, Clinical Hypnotherapy