As an accomplished business/system analyst with over 5+ years of experience. I thrive on driving innovative solutions and delivering exceptional results. my expertise lies in leveraging advanced analytics and technology to streamline operations, enhance decision making. with extensive experience in requirement gathering, product road mapping and backlog management. experience working with functional teams in both waterfall and agile environments, including production and dev support using root cause analysis ,triage and agile defect metrics for escaped defects into higher environment. I also have the agility to facilitate user acceptance testing (UAT) and deliver high-quality user stories ,functional specifications, workflow diagrams , has resulted in a successful product.