Joy Moitra Email and Phone Number
A skilled expert with over 32 years of experience in Managerial and Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting & Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership★ Experienced consultant, advisor, and project manager with a track record of achieving organisational success via strategic planning, process optimization, and effective project execution.➤ WHERE CAN I ADD VALUE• Provided recommendations for a 100% satisfaction rate, addressing NPS streamlining requests from clients and reopening requests.• Efficiently managed weekly delivery of thousands of support requests to a global customer base.• 16+ years of expertise in offshore service delivery, business development, project management, and quality assurance with PwC.• Recognized leader in guiding diverse teams, fostering a culture of collaboration, flexibility, and adaptability.➤Key Achievements.• Proficient in mergers and acquisitions within a Big Four environment, excelling in due diligence, account management, and negotiations.• Supervised the strategic management of over 300 high-priority clients across the United States, United Kingdom, and Canada.• Strategically oversaw and actively managed more than 150 global and high-importance accounts targeting the US market.• Proficient in Mergers and Acquisitions business writing, editing and documentationAbout MeSkilled in delivering proficient counsel to clients, evaluating intricate business dilemmas, and devising inventive measures that bolster operational effectiveness and accomplish corporate goals.📧 Do reach me out at: joymtr31@gmail.com | +91– 983 692 5037.
Independent Consultant
View- Employees:
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Senior Business ConsultantIndependent Consultant Aug 2024 - PresentKolkata, West Bengal, India -
DirectorPwc Acceleration Centers Jul 2023 - Aug 2024Kolkata, West Bengal, IndiaAn individual on a mission -
DirectorPwc Acceleration Centers Jul 2023 - Jul 2024Kolkata, West Bengal, India• Leading the formulation of strategies for global account management to drive business expansion.• Implementing protocols for effective relationship management to prioritize client retention.• Orchestrating collaboration across departments to align project outcomes with client requirements.• Supervising multifaceted projects, ensuring the timely and high-quality delivery of results.• Steering the development and enhancement of workflow tools to elevate service delivery.• Establishing guidelines for standardisation to ensure consistent service delivery across all accounts.• Mentoring and guiding teams to cultivate a culture of excellence and continuous improvement.• Analyzing client feedback to drive improvements and enhance overall client satisfaction.• Conducting regular reviews and updates with global clients to foster transparency and trust.• Collaborating with the advisory board to identify areas for improvement and innovate service delivery models.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Senior ManagerPricewaterhousecoopers - Service Delivery Center (Pwc Sdc) Jan 2021 - Jun 2023Kolkata, West Bengal, India• Led the transition in account management, fortifying client relationships.• Managed project scoping, budgeting, resourcing, and delivery planning.• Initiated and steered business development endeavours while standardizing processes.• Oversaw service delivery, ensuring quality control and facilitating content development.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Dy. Manager Pwc SdcPricewaterhousecoopers - Service Delivery Center (Pwc Sdc) Jul 2018 - Dec 2020Kolkata• Nurtured and sustained robust client relationships, ensuring personalized service delivery.• Conducted comprehensive account analyses to identify growth opportunities.• Coordinated cross-functional teams to deliver integrated services, enhancing client satisfaction and operational excellence.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Senior Manager Level - 1Pricewaterhousecoopers Service Delivery Center May 2013 - Mar 2018Kolkata• Guided diverse teams in delivering advisory services with a focus on ensuring quality assurance.• Executed business development initiatives, expanding the client portfolio.• Supervised project-related scoping, budgeting, and resource allocation to ensure timely completion.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Manager (Level 3) AdvisoryPwc May 2013 - Mar 2018• Guided diverse teams in delivering advisory services with a focus on ensuring quality assurance.• Executed business development initiatives, expanding the client portfolio.• Supervised project-related scoping, budgeting, and resource allocation to ensure timely completion.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Manager (Level 3) AdvisoryPwc Mar 2013 - Mar 2018• Headed diverse teams in delivering advisory services, with an emphasis on quality assurance.• Orchestrated business development initiatives to broaden the client portfolio.• Monitored project-related scoping, budgeting, and resource allocation to ensure timely completion.• Spearheaded mergers and acquisitions projects, providing expertise in due diligence and negotiations.• Collaborated with web developers and design experts to enhance online presence and tools.• Engaged in content development and management, elevating client communication materials.• Contributed to business development efforts by identifying and nurturing potential client relationships.• Managed client accounts to ensure satisfaction and address concerns.• Led quality management initiatives to uphold service delivery standards.Specialities: Managerial & Administrative Support, Business Development, Offshore Service Delivery, Resource Planning Budgeting &Process Standardization, Mergers & Acquisitions, Due Diligence, Meetings& Presentations, Problem-Solving, Team Leadership -
Module HeadCompare Infobase Limited Mar 2007 - Jul 2007Kolkata Area, India -
Coordinator (Executive), Investor Service Centre, Itc Ltd.Itc Limited 1993 - 200737, J.L. Nehru Road, Kolkata 71My responsibilities in this role : Shareholder communication, backend data processing, liaising with stock exchanges and regulatory authorities, broker handling, annual report compiling and editing (shareholder information section), ITC portal development assistance, AGM coordination, assistance in legal and secretarial communication, team handling, performance management, dividend data reconciliation, assistance in 3 merger-related activities, ESOP communication, assistance in rights-related communication, shareholder relationship maintenance, share transfer related communication, depository related training and communication (during transition from paper to electronic form)
Joy Moitra Education Details
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The University Of BurdwanEconomics -
Economics -
Econometrics And Quantitative Economics -
Physical Sciences -
St. Xavier'S School, BurdwanGeneral Studies
Frequently Asked Questions about Joy Moitra
What company does Joy Moitra work for?
Joy Moitra works for Independent Consultant
What is Joy Moitra's role at the current company?
Joy Moitra's current role is AI Enthusiast and Industry Expert. Health, Wealth and Wellness Advisor. Teaches B-School students..
What schools did Joy Moitra attend?
Joy Moitra attended The University Of Burdwan, Burdwan Raj College, University Of Burdwan, Burdwan Raj College, St. Xavier's School, Burdwan.
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Joy Moitra
Account Management Specialist At Pricewaterhousecoopers - Service Delivery Center (Pwc Sdc)Kolkata -
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2gmail.com, sutherlandglobal.com
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