Manager, Smb Global Vendor Sales
Current
Sep 2024 - Present
AeroLeads people directory · profile
Joy-Ann Richards Email & Phone Number
Global Marketing Sales Manager
at
Snap Inc.
1 work email found
@disney.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Marketing Sales Manager
Location
New York, New York, United States
Who is Joy-Ann Richards? Overview
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Quick answer
Joy-Ann Richards is listed as Global Marketing Sales Manager at Snap Inc., based in New York, New York, United States. AeroLeads shows a work email signal at disney.com and a matched LinkedIn profile for Joy-Ann Richards.
Joy-Ann Richards previously worked as Manager, SMB Global Vendor Sales at Snap Inc. and Lead, SMB Global Vendor Sales at Snap Inc.. Joy-Ann Richards holds Bachelor Of Arts - Ba, Psychology from Rutgers University - Newark.
Company email context
Email format at Snap Inc.
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{first_initial}{last}@disney.com
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AeroLeads found 1 current-domain work email signal for Joy-Ann Richards. Compare company email patterns before reaching out.
Profile bio
About Joy-Ann Richards
I am a problem solver and forward thinker who is relentless, passionate, and always striving for results. Over the past 8 years, I have worked with SMB clients and have successfully built and managed teams to excel within the SMB module.
Listed skills include Leadership, Customer Experience, Presentation Skills, Social Media, and 22 others.
Current workplace
Joy-Ann Richards's current company
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9 roles
Joy-Ann Richards work experience
A career timeline built from the work history available for this profile.
Lead, Smb Global Vendor Sales
- Responsible for driving performance and meeting quotas for 80+ vendor sales reps (Account Managers and Business Development Reps) ensuring consistent achievement of sales targets and revenue goals.
- Expand vendor team by onboarding and training new sales teams in North America and Europe.
- Develop and execute sales strategies by analyzing market trends, customer demands, competitor activities leading to high advertiser engagement and incremental revenue growth.
- Implement and manage a comprehensive quality assurance (QA) program for sales team calls, ensuring optimal support, adherence to company standards, and continuous improvement in customer interactions.
- Implement a robust system for reviewing key performance metrics, driving individual and team improvement.
- Motivate and support sales reps to consistently exceed goals through clear expectations and ongoing coaching.
Jun 2022 - Aug 2024
Team Lead, Smb Vendor Sales, Na
Apr 2022 - Jun 2022
Customer Success Manager, Smb Sales
Jan 2021 - Mar 2022
Customer Success Manager, Self Service Platform Sales At Hulu
- Grow relationships with marketers utilizing Hulu’s Self-Service Ad Platform
- Account Management: engage with leads grow book of business, track pacing to team's goal
- Retain and renew business by understanding the client’s advertising goals & objectives
- Resolve case escalations
- Prospect outside of marketing-generated leads
- Facilitate client success via education, evangelizing platform features, and driving platform adoption
May 2020 - Jan 2021
Account Manager
- Responsible for growing and maintaining existing business relationships with Apple's SMB market.- Supporting key decision makers by understanding their needs and implementing effective and scalable solutions to transform the way they work.- Analytically approach pipeline health and business leads using CRM and MS Office software to identify roadblocks.
Feb 2018 - May 2020
Expert
- A Leader in sales, product knowledge, solutions and highly influential in engaging customers. - Creating curiousity by customers into intense interest leading to ownership of products.- First to learn, share and inspire team members of new products and initiatives through approachability and informing.- Always exceeding performance goals
Aug 2017 - Feb 2018
Lead Trainer
- Introduce the Apple Culture to our newest teammates.- Work closely with leadership to create training materials for new hires so that they are equipped and feel empowered to take on their new role.- Perform check ins once new hires are within role, discuss their current development and identify opportunities.
Jan 2016 - Feb 2018
Specialist
Oct 2015 - Aug 2017
2 education records
Joy-Ann Richards education
Bachelor Of Arts - Ba, Psychology
Rutgers University - Newark
Associate'S Degree, Marketing/Marketing Management
University Of Technology, Jamaica
FAQ
Frequently asked questions about Joy-Ann Richards
Quick answers generated from the profile data available on this page.
What company does Joy-Ann Richards work for?
Joy-Ann Richards works for Snap Inc..
What is Joy-Ann Richards's role at Snap Inc.?
Joy-Ann Richards is listed as Global Marketing Sales Manager at Snap Inc..
What is Joy-Ann Richards's email address?
AeroLeads has found 1 work email signal at @disney.com for Joy-Ann Richards at Snap Inc..
Where is Joy-Ann Richards based?
Joy-Ann Richards is based in New York, New York, United States while working with Snap Inc..
What companies has Joy-Ann Richards worked for?
Joy-Ann Richards has worked for Snap Inc., The Walt Disney Company, Hulu, and Apple.
How can I contact Joy-Ann Richards?
You can use AeroLeads to view verified contact signals for Joy-Ann Richards at Snap Inc., including work email, phone, and LinkedIn data when available.
What schools did Joy-Ann Richards attend?
Joy-Ann Richards holds Bachelor Of Arts - Ba, Psychology from Rutgers University - Newark.
What skills is Joy-Ann Richards known for?
Joy-Ann Richards is listed with skills including Leadership, Customer Experience, Presentation Skills, Social Media, Retail, Account Management, Sales, and Microsoft Powerpoint.
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