Joy Dillard Appel Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Facilitates the Lifelong Communities (LLC) project while implementing the Live Beyond Expectations (LBE) Regional Strategic Plan. Supports the empowerline.org website and Area Plan on Aging. Backs up the Aging & Independence Services Emergency Preparedness representative. I get to work with local communities to improve the experience of aging in the Atlanta Metro, promoting equity and quality of life for all Atlantans, and I get to do it with a passionate, thoughtful, and supportive group of colleagues.

Atlanta, Georgia

Atlanta, Ga

2023 - Graduate Student Writing Group Facilitator. Researcher completing my dissertation on Atlanta neighborhood church buildings and social, cultural, and economic capital; assisting with a gerontology project evaluating a meaningful engagement program for informal caregivers. Continuing my work on neighborhood institutions, governance, housing, race and ethnicity, and social inequality.2022-2023 - Provost's Dissertation Fellow completing a dissertation that examines the flow of power through church buildings in three Atlanta neighborhoods. Continued my research on housing, governance, communities, and inequality in Atlanta.2021-2022 - Teaching Associate in the Sociology Department, supporting new graduate student instructors. Provide research support to a mixed-methods project focused on the eviction process in Georgia, and to a project in the Gerontology Institute that includes discourse analysis of popular books and websites and content analysis of publications for medical professionals.Spring 2020-Fall 2021 - Taught Introduction to Sociology (online). Fall 2019-Spring 2020 - Assisted with graduate level Qualitative Methods course in the Sociology Department (data management, processes, software including NVivo). Spring-Summer 2019 - Conducted fieldwork and other research activities for a NIA-NIH-funded project in the Gerontology Institute, including team members on qualitative methods and using NVivo 12. Assisted with QEP implementation, including survey development using Qualtrics.Fall 2018 - provided teaching assistance for an online undergraduate Birth and Parenthood class.

Charlottesville, Virginia

Atlanta, Ga

Organized a team responsible for delivering NIA-NIH grant-funded research project, mentoring and advising graduate students while motivating and collaborating with Co-InvestigatorsPerformed field work and analysis activities, conducting interviews with a variety of participants while strategizing and thinking critically to determine and present resultsMaintained all supporting documents and databases to meet NIH, HIPAA, and IRB confidentiality standards

Directed teams responsible for delivering service to clients in senior care industry, achieving and maintaining a 90% renewal rate for annual subscription-based software as a serviceManaged special projects team, developing client-specific business solutions and support processes; inspired team members to creatively solve problems and innovate product enhancementsDeveloped and nurtured relationships with clients, participating in calls and in-person meetings including launch meetings, strategy sessions, and frequent business reviewsLed client Advisory Board initiative, planning and conducting quarterly calls and semi-annual meetings with 25 high-profile customers

Maintained correspondence, managed detailed schedule, kept confidential records, and performed other administrative duties for high-level University Donor, including extensive use of MS Office productsPlanned frequent events for high profile donors and University leaders, including developing and tracking budgets and milestonesAssisted with research (private publications, books, and grants) and development initiatives

Promoted from entry-level administrative position to high-level executive support role at fundraising-focused advertising agency within one year.Provided customer service for internet marketing clients (web-based digital asset management, email blasting, handling customer problem calls); maintained detailed website maintenance log; ensured client satisfactionPerformed executive assistance to Chief Information Officer, including correspondence and meeting managementSupported budget initiatives (internal and external billing) and implementation of Sarbanes-Oxley requirements, including developing finance processes and best practices

Negotiated between agents and providers to meet external customer needs, completing detailed documentation on fast-paced timelines; organized large amounts of information to ensure positive outcomesProvided client service, including problem solving, mediating, and diffusing disputes, while maintaining relationships with 60+ agents and representatives from multiple top-tier insurance providersHelped implement paperless system, including extensive work with scanning equipment involving large amounts of confidential data transfer and developing processes for new database-driven environment

Doctor Of Philosophy - Phd, Sociology

Ma, Sociology

Ba, Psychology

Activities and Societies: 1996-1999 Georgia State University Presidential Scholar 1996-1999 Dean’s List, Georgia State University 1999.

Education record