Joy Areola

Joy Areola Email and Phone Number

Senior Product Manager @ Haul247 (Google BFF’AFRICA 22)
Lagos, Nigeria
Joy Areola's Location
Lagos State, Nigeria, Nigeria
Joy Areola's Contact Details

Joy Areola work email

Joy Areola personal email

n/a
About Joy Areola

An innovative and Data driven Product Manager with proven experience in the Fin-Tech and Mar-Tech Space. With an impressive track record of Build amazing Products that are simple, Intuitive and Delivers all it Promises. Core area of expertise: Product Management, Project Management, Data Analysis and Product Marketing.

Joy Areola's Current Company Details
Haul247 (Google BFF’AFRICA 22)

Haul247 (Google Bff’Africa 22)

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Senior Product Manager
Lagos, Nigeria
Website:
haul247.co
Employees:
24
Joy Areola Work Experience Details
  • Haul247 (Google Bff’Africa 22)
    Senior Product Manager
    Haul247 (Google Bff’Africa 22)
    Lagos, Nigeria
  • Terragon Group
    Product Manager - Fmcg Verticals|| Rewards
    Terragon Group Jul 2021 - Present
    Nigeria & Kenya
    Lead product manager for Reward Engine.Responsible for all Technical research, Documentation and Integration done to build the Product from scratch to become a Software Product.Responsible for the onboarding and integration of third party clients who wishes to make use of the service.Responsible for developing Business use case and value documentation, requirements documentation, product pitch documents and roadmaps for product developmentResponsible for Demo session and trainings of client on the Reward Engine PlatformLead Product manager for FMCGResponsible for the product life cycle, which includes, onboarding, technical integrations, and Deployment as well as managing the Product day to day.Responsible for running End to End tests on the platform (CDP) and managing UATs done on clients Test and Production servers.Responsible for Revamping the Dashboard of the CDP.Developed and commissioned multiple CDP for Enterprise clients in West and East Africa.Define the product pricing model and billing procedures.Major Achievements :*Built and Launched Terragon's Reward Engine Solution. (MVP and V1)*Built and Launched Terragon First FMCG CDP. (MVP, V1 and V2)
  • Terragon Group
    Product Manager
    Terragon Group Mar 2020 - Jul 2021
    Lagos, Nigeria
  • Venture Garden Group
    Product Operations Specialist
    Venture Garden Group Dec 2018 - Oct 2019
    • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution• Monitored systems in operation, troubleshooting areas such as application downtime and transaction liquidity levels• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks• Compiled customer feedback and recommended service delivery improvements to management• Implemented new working processes by driving the use of SharePoint, OneDrive and Teams for document management and communication which delivered continued improvements
  • Ikeja Electric
    It Support Intern
    Ikeja Electric Feb 2017 - Jul 2017
    Lagos, Nigeria
    • Configured hardware, devices and software to set up work stations for employees• Answered and triaged requests for assistance in order to provide top-notch support• Using Microsoft Excel, compiled and collated new recruits’ and employee information• Coached new employees on administrative procedures, company policies and performance standards• Developed and updated spreadsheets to track, analyze and report on employee recruitment and informa
  • Federal Airports Authority Of Nigeria
    It Network Support Intern
    Federal Airports Authority Of Nigeria May 2015 - Jul 2015
    Lagos, Nigeria
    • Handled client network issues• Supported in resolving hardware issues

Joy Areola Skills

Microsoft Office Business Management Customer Relationship Management Microsoft Excel Customer Service Web Application Design Business Communications Microsoft Powerpoint Research Project Management Administration Organization Skills Data Entry

Joy Areola Education Details

Frequently Asked Questions about Joy Areola

What company does Joy Areola work for?

Joy Areola works for Haul247 (Google Bff’africa 22)

What is Joy Areola's role at the current company?

Joy Areola's current role is Senior Product Manager.

What is Joy Areola's email address?

Joy Areola's email address is ja****@****ltd.com

What schools did Joy Areola attend?

Joy Areola attended Covenant University, Utiva, Productdive.

What skills is Joy Areola known for?

Joy Areola has skills like Microsoft Office, Business Management, Customer Relationship Management, Microsoft Excel, Customer Service, Web Application Design, Business Communications, Microsoft Powerpoint, Research, Project Management, Administration, Organization Skills.

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