Responsibilities:- Sole developer of the business Intranet site. - Provide all communications between stores and head office functions, ensuring content is accurate and in the correct brand format.- Liaise with internal departments and external suppliers.- Report capture of all instore reporting such as conversion, footfall and intake. - Marketing management to review and develop store marketing plans, visual merchandising guides, and POS allocations. - Delivery of… Show more Responsibilities:- Sole developer of the business Intranet site. - Provide all communications between stores and head office functions, ensuring content is accurate and in the correct brand format.- Liaise with internal departments and external suppliers.- Report capture of all instore reporting such as conversion, footfall and intake. - Marketing management to review and develop store marketing plans, visual merchandising guides, and POS allocations. - Delivery of weekly trading packs to head office and the regional management team alongside weekly newsletters to store teams.- Work closely with the Retail Director to review and maintain a high standard of working to drive conversion and intake. - Co-ordinate and attend monthly meetings with Area Managers and Store Managers. - Working with the HR department to develop and maintain all retail policies and procedures. - Develop and own the Retail Commercial Calendar and Trading Planner.- Point of contact for internal colleagues for all instore operations such as brands communications, promotional activity, instore merchandising, local marketing, and stock control. Achievements:- Providing and building the internal communication link of the Store Intranet and becoming project sponsor. Working closely with the website facilitator, and head office teams to capture and develop all content. Following a critical path deadline to ensure build and testing schedules were kept in line and feedback gathered for further development of user functionality. - Gaining Marketing Manager responsibilities and working alongside Buying & Merchandising, Marketing Directors, Retail Directors and Area Managers to agree on weekly promotional campaigns. Further creating and developing all visual merchandising guidelines, stock control, and IT till functionalities. Whilst co-ordinating and developing new window kit installations to 4 stores across the country as well as building all visual merchandising. Show less

Responsibilities:- Managing key national accounts such as Co-Op, Tesco Express, B&M, and Boots. Completing 2-3 week outlet business visits with store managers to increase and sustain volume sales.- Territory and calendar co-ordination including route planning of 151 accounts, achieving full coverage and calls per day targets.- Completing checks on contracted equipment to comply with business standards and merchandising.- Ordering of all locally agreed marketing equipment and… Show more Responsibilities:- Managing key national accounts such as Co-Op, Tesco Express, B&M, and Boots. Completing 2-3 week outlet business visits with store managers to increase and sustain volume sales.- Territory and calendar co-ordination including route planning of 151 accounts, achieving full coverage and calls per day targets.- Completing checks on contracted equipment to comply with business standards and merchandising.- Ordering of all locally agreed marketing equipment and point of sale with outlet activation.- Contract handling and maintaining equipment documentation to fulfil orders with equipment distribution.- Managing business emails on a daily basis from internal and external customer communications.- Liaising with other internal and external customers and building relationships with our Business Units, Sales Teams, National Account Managers/Employees, Logistics and our internal partner’s customer Hub.- Communicate with store distribution to complete stock analysis checks and achieve sufficient replenishment levels.- Period promotional activity analysis and checks with additional sales reporting.- Engagement Champ for Team Midlands. Collating and sharing best practise within our company intranet, salesforce platform, and other internal coms.Achievements:- Achieving IPO's with year end result of +117% to +274% across 3 business objectives by identifying sales opportunities, building relationships with customers, presenting our business strategy and executing in store activation.- Leading coordinator of the Midlands team and growing distribution of a rebranded product to +401 stores. Using sales data reports, territory planning for x3 Midlands areas, merchandise and sample distribution, and wholesale purchasing control. Show less

Responsibilities:- Sales floor customer service with a tailor made personal shopping experience.- Closing sale payments with customer credit checks and completing all documentation needed.- Offering aftercare service and coordinating deliveries of orders.

Responsibilities:- Staff scheduling and payroll for a team of 20 sales advisors.- Back office reports such as daily/weekly sales, cleaning/maintenance budgets, and point of sale marketing orders.- Cashing procedures at the start and end of each week with the additional daily reconciliations.- Sales advisor recruitment and new starter training.- Employee compliancy updates in the recruitment of new starters.- Health and Safety authorisations and in house safety… Show more Responsibilities:- Staff scheduling and payroll for a team of 20 sales advisors.- Back office reports such as daily/weekly sales, cleaning/maintenance budgets, and point of sale marketing orders.- Cashing procedures at the start and end of each week with the additional daily reconciliations.- Sales advisor recruitment and new starter training.- Employee compliancy updates in the recruitment of new starters.- Health and Safety authorisations and in house safety checks.- Head Office and Regional manager communications with daily email management.- Daily conference call attendance followed by in store morning briefings.- Figures analysis and action planning for each store department team.- Sales floor management including in store and telephone customer service.Achievements:- Joining the HR Learning & Development Advisor 2012 team to carry out nationwide training to successfully overcome a competitor’s survey featured on a product comparison webpage. Achieving the #1 ranking position following the project. Responsibilities in the project included: Project materials designer: Managing budgets for expenses, travel & payroll: planning journey routes and arranging travel: liaising with product brand suppliers to achieve efficient training tools: retrieving feedback with a positive change of staff development- Leading coordinator for MyMothercare in store events 2011-2015- Store refurbishment team member for West Midlands new concept stores- Working attendance and showroom advisor at NEC BabyShow Birmingham 2007-2015 Show less

Responsibilities:- Staff scheduling and payroll for a team of 20 sales advisors.- Back office reports such as daily/weekly sales, cleaning/maintenance budgets, and point of sale marketing orders.- Cashing procedures at the start and end of each week with the additional daily reconciliations.- Sales advisor recruitment and new starter training.- Employee compliancy updates in the recruitment of new starters.- Health and Safety authorisations and in house safety… Show more Responsibilities:- Staff scheduling and payroll for a team of 20 sales advisors.- Back office reports such as daily/weekly sales, cleaning/maintenance budgets, and point of sale marketing orders.- Cashing procedures at the start and end of each week with the additional daily reconciliations.- Sales advisor recruitment and new starter training.- Employee compliancy updates in the recruitment of new starters.- Health and Safety authorisations and in house safety checks.- Head Office and Regional manager communications with daily email management.- Daily conference call attendance followed by in store morning briefings.- Figures analysis and action planning for each store department team.- Sales floor management including in store and telephone customer service.Achievements:- Joining the HR Learning & Development Advisor 2012 team to carry out nationwide training to successfully overcome a competitor’s survey featured on a product comparison webpage. Achieving the #1 ranking position following the project. Responsibilities in the project included: Project materials designer: Managing budgets for expenses, travel & payroll: planning journey routes and arranging travel: liaising with product brand suppliers to achieve efficient training tools: retrieving feedback with a positive change of staff development- Leading coordinator for MyMothercare in store events 2011-2015- Store refurbishment team member for West Midlands new concept stores- Working attendance and showroom advisor at NEC BabyShow Birmingham 2007-2015 Show less

Car Seat Specialist 2012 team