Joy Bernard Email & Phone Number

Vancouver, Washington, Us

Vancouver, Washington, Us

Vancouver, Washington, Us

Vancouver, Wa, Us

Vancouver, Wa, Us

Bethesda, Md, Us

Montgomery, Alabama, Us

Organized daily routes to call on existing and potential customers. Utilized purchase history and their role in the industry to cater sales pitchSuccessfully followed and communicated industry trends in technology and liability shifts to existing and potential customers, encouraging educated decisions for business complianceCompiled quotes by referring to price lists, promotion and product literature, and after consulting with management regarding additional price breaks and incentivesKept management informed of customer interactions and follow-ups by submitting activity and results reports, such as daily call reports and weekly work journalsMaintained professional and technical knowledge by sitting in on webinars, reviewing product and professional publications, and attending professional conventionsExemplified exceptional customer service by assisting the customer during each phase of buying, including after the sale. In many cases, becoming the main point-of-contact after the saleReviewed sales invoices for tax, customer, and spelling accuracy. Posted and delivered according to customer preferences. Applied and deposited cash and checks as receivedResearched and resolved billing and collections disputes, collecting on overdue accountsInteracted with external clients and vendors on a regular basis, addressing inquiries, resolving issues, and cultivating strong professional relationshipsGenerated monthly statements and performed other end-of-month duties, such as reconciling and balancing the petty cash accounts for two locations and the Warehouse sales drawersHandled petty cash and recorded cash receipts. Tracked credit card purchases, allocating to appropriate accounts, accounting for Use Tax when appropriate, and reconciling against statementsVerified purchase orders and accurately entered and posted accounts payable invoices. Processed payment in a timely manner, receiving prompt-pay discounts when available

Montgomery, Us

Collected and verified Daily Sales Recap Reports from 17 store locations, manipulating the information in Excel for tracking purposesEnsured bank deposits for all locations were accurate and deposited in a timely fashion. Personally completed deposit slips and verified deposit amounts for the Corporate and Outlet locations, reviewing and filing daily paperwork with any receiptsUtilized Excel extensively to record and compare company reports to those provided by the boutique locations, identifying and rectifying any issues. Provided a monthly report to the Controller and to the CFOAssisted the Accounts Payable Manager with entering invoices and scheduling payment in proprietary accounting software, cutting checks in her absence. Aided with petty cash reconciliation, tracking the amount paid out, to whom, and its use, in ExcelWorked closely with the Shipping & Receiving Department, carefully entering new inventory information and posting to live inventory. Confirmed item numbers, descriptions, vendors, and quantities when received, allocating freight appropriately. Transferred inventory between stores electronically so that quantities shown “in stock” at each location were up-to-dateAssisted in the front office area when able, interacting with customers and operating a multi-line phone

Falls Church, Va, Us

-Provided superior customer service and industry expertise, ensuring client and candidate satisfaction through communication and responsiveness-Sourced and interviewed applicants daily for two staffing divisions-Created job postings and utilized various web sourcing tools to identify and recruit candidates-Determined relevant strengths of candidates within our applicant pool, and placed said candidates in positions based on their qualifications and overall environmental fit for the company-Tracked all client-candidate activities, and documented in customer relationship management software, Ultra-Staff-Counseled candidates on performance, professional expectations, and current job trends; terminated candidates when appropriate and successfully handled related staffing issues-Provided front desk/reception and administrative support when necessary, to include answering and directing calls, registering new applicants, administering tests, and scheduling appointments -Successfully collected and handled sensitive information, to include tax forms, bank account information, various government issued IDs, etc.

Chicago, Us

-Instrumental to guest registration process and communication of hotel services and promotions-Expressed knowledge of the area to clientele and effectively addressed guest inquiries and concerns--> Interacted with high profile clients from a variety of consulting firms and government agencies, in addition to convention attendees and meeting planners--> Effectively addressed internal and external inquiries to include room types, amenities, and billing; directing concerns to the proper individual or department when necessary-Properly handled, utilized, filed, and/or disposed of sensitive information, to include credit card authorization forms, guest information, and room numbers -Enforced guest security and safety by verifying identification prior to issuing and reissuing keys or releasing folio information. Promptly responded to security threats and contacted the officer on duty-Entrusted with training new front desk employees by managing and customizing training schedules on an individual basis

Blacksburg, Va, Us

-Utilized on-the-job training and FDA ServSafe Certification to ensure proper preparation, storage, and service of foods according to HACCP and health regulations -Critical to guest satisfaction by providing and guaranteeing both food, and service quality-Directly supervised cash handling, enforcing till accuracy and proper protocol for all transactions, while tracking sales each day for a total of 15 shops within 2 dining halls-Effectively supervised 40 employees, maintaining sufficient staffing in times of absenteeism, enforced proper health and uniform regulations, and assisted within shops when necessary