Joy Bhatacharya Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Growing Customer Success team by focussing primarily on customer experience, customer retention and revenue growth opportunities.Ensuring Mapp’s capabilities supports customers long-term goals, enabling them to maximise their investment in the platform and see value from Mapp’s solutions.Owning customer on-boarding, user adoption, value realisation and.

London, United Kingdom

>Direct ownership of revenue portfolio across a suite of clients including Cisco and Sage>Advisory lead to all client communications>Presenting cross-channel strategic and tactical digital programs to clients and leading reporting calls> Analysing campaign results and devising an impactful optimisation framework where necessary>Working closely and.

London, United Kingdom

• Producing Strategic Account Plan for the attainment of revenue targets, client retention, and satisfaction
• Ultimate responsibility for the day to day client relationship
• Proactive development and planning of creative campaigns relevant to both existing clients and new business prospects
• Active involvement in new business pitching and preparation
• Line managing 3x Account Managers
• Gatekeep the quality of work before presenting to the client

London, United Kingdom

• Sales & Business Development- through lead generation, relationship and personal network activities. Building a sales pipeline and ‘closing’ sales opportunities to meet or exceed agreed targets.
• Account Management – Working as a business partner with clients. Ensuring regular meetings and reviews to understand client’s needs before transitioning to BAU.
• Bid Management & Pre-Sales- ownership of personal clients/accounts and related bid and pre-sales activity. Working with the… Show more
• Bid Management & Pre-Sales- ownership of personal clients/accounts and related bid and pre-sales activity. Working with the sales community and the Marketing team to form the best solution for the client
• Commercial Management & Negotiation– taking a lead role in negotiating commercial & Managed Services agreements with new clients. Ensuring that the solution is in line with the commercial framework
• Forecasting, Budgeting & Reporting – ownership of Account plans and budgets and reporting to the board

London, United Kingdom

* Driving Pico's offer forward to develop sustained and valuable business relationships with new and existing clients* Setting out the company's vision for future achievement as a part of the leadership team* Leading, mentoring and motivating teams to provide the highest levels of services to customers across different countries, markets, and culture*.

London, United Kingdom

* Ownership and control of target revenue and delivery budgets over £ 2.2 million* Creating project briefs; brief and work with members of the team to develop an idea;presenting and selling the idea profitably to the client.* Understanding client business, objectives, deliverable and consistently meeting if not exceeding their goals* Ensuring client.

New Delhi Area, India

Working at a strategic level, I orchestrated all elements of policy and strategy formulation, launching a new team in India and developing the business. I grew Electra's business from the start to $ 2.6m in 2yrs, as well as managing numerous key accounts across the range of marketing communication disciplines. I demonstrated my abilities as a leader who.

New Delhi Area, India

Have managed the revenue and campaign delivery of large accounts including Sony, Thales and, HP with adequate client satisfaction

Pune Area, India

Worked closely with distributors and retailers towards a common channel sales strategyDeveloped and maintained quarterly sales forecast