• Supervisory responsibilities: assumes the property manager’s supervisory responsibilities in his/her absence.• Assists in the training and development of the team, assists in schedules of employee work times.• Reviews daily rent recommendations and proactively identifies opportunities to maximize income.• Collects current and delinquent rent in accordance with company and property policy. Implements timely legal action, including court appearances. Posts invoices; uses purchase orders; Codes invoices with correct General Ledger (GL) coding; submits security deposit reconciliation timely.• Reviews move in and move out files for thorough and accurate completion; verifies information is timely and accurately entered into the property software system.• Completes or verifies completion of accurate and timely weekly reports. Reviews monthly financial reports with the property manager; assists in completing variance reports.• Assists the property manager in resolving resident and prospective resident conflicts.• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

• Interviews prospective residents and records information to ascertain needs and qualifications. Inputs information into computer.• Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool, location of shopping centers and freeways, services available, and terms of lease.• Qualifies prospective residents, verifying applications, lease documents and related paperwork. Updates records as necessary.• Completes lease form or agreement and collects rental deposit and application fee.• Introduces resident to apartment/property procedures.• Promotes positive, proactive resident relations, working to make the living experience, the first and last impression, of the highest quality.

-Answer all incoming telephone calls in a friendly and professional manner and direct them to the appropriate person for assistance.-Receive all guests to the company, ensuring that they feel welcome and are received by employees in a timely manner.-Package, receive and distribute mail, FFF catalogs and brochures. -Post and deliver outgoing mail.-Arranges meetings, conferences, seminars and book conference rooms on the Outlook system.-Assist FFF and NuFactor Managers with typing of letters, memorandums, and reports, faxing, -Inventory-Assist with general office duties including filing, data entry, delivery of copy machine paper and other supplies, changing toner cartridges on copy machines, and running errands.-Negotiate, renew, & keep to date maintenance, service, and lease contracts for coffee services, the printer, copy, folding, and stamp machines to ensure cost effectiveness and best available products are being utilized.-Assist in special projects as assigned; may include basic research projects.