Application Software Specialist
Maximus Justice Solutions
Determine office procedures to provide software implementation and training.•Analysis of business procedures using scenarios.•Create application security parameters per business requirements•Create code tables in training environment•Prepare training syllabus and materials.•Conduct training classes and work shops.•Prepare weekly status reports including any user feedback.•Provide desktop support before, during, and after the software implementation.•Prepare call ticket tracking by phone and provide problem resolution.