Joy Boyd Email & Phone Number

Melbourne, VIC, AU

Melbourne, Australia

Bulleen

• Main accountabilities:
• Preparation of machine quotes on behalf of Sales Managers
• Calculating and providing spare parts quotes to customers
• Processing of orders
• Handling of customer queries by phone and email

Melbourne, Australia

• Main accountabilities:
• Investigating claims using various software, business rules and product knowledge to determine if the products are billing and therefore payable.
• Managing priority claims and dealer claim queries
• Contribution to discussion and issues resolution at both a team level and the wider CCG (Channel Commissions Group) level
• Assisting team members with claim related queries and follow-up with appropriate teams within CCG (Channel Commissions… Show more Main accountabilities:
• Assisting team members with claim related queries and follow-up with appropriate teams within CCG (Channel Commissions Group)

Melbourne, Australia

Various temp roles including Marketing Operations Specialist at Telstra, Accounts administration at Enviromate, Data entry

Melbourne, Australia

• AESG is a building compliance company who provide inspections and fire safety compliance certificates for commercial and residential properties. I was employed to help with a backlog of reporting work due to the rapid.
• Producing Occupational Health & Safety Reports, producing Annual Essential Safety Measures Reports & Compliance certificates in accordance with regulations contained in the Building Code of… Show more AESG is a.
• Producing Occupational Health & Safety Reports, producing Annual Essential Safety Measures Reports & Compliance certificates in accordance with regulations contained in the Building Code of Australia
• Identify inconsistencies and then liaising with Auditors in the field to clarify these in order to produce accurate reports for clients
• Entering new customers in MYOB system and invoicing accounts Show less

Melbourne, Australia

• Gunnersen is the largest independent and Australian owned distributor of wood panels, timber and decorative surface products and building materials, nationally, with 8 branches. During my last 3 years with Gunnersen I.
• Through knowledge of the company’s system… Show more Gunnersen is the largest independent and Australian owned distributor of wood panels, timber and decorative surface products and building materials, nationally, with.
• Through knowledge of the company’s system capabilities I identified an area which was not being utilised to its full potential and submitted a proposal to management which was accepted and adopted
• Implementation of National Automatic Pricing System, saving internal sales up to ten hours per operator per week of manual entering time and substantially reducing credit claims from our customer base due to human error.
• Successfully project managed national price increases for 3 years which included 100 pricelists nationally with each project lasting two months end to end.
• Managed national pricing increases in the database system, liaising with various branch managers to achieve timely production of new pricelists for our customer base

Melbourne, Australia

• Gunnersen is the largest independent and Australian owned distributor of wood panels, timber and decorative surface products and building materials, nationally, with 8 branches.Main accountabilities:
• End of month checks of un-posted journals (debtors, inventory, etc) and liaising with various staff nationally to ensure all journals posted before rolling the month
• Internal customer service and support in Microsoft office and TIMMS operating systems and logging calls in job… Show more Gunnersen is the largest independent and Australian owned distributor of wood panels, timber and.
• Internal customer service and support in Microsoft office and TIMMS operating systems and logging calls in job logging system
• Direct liaison with internal staff from warehouse level to directors
• Running of reports and manipulating data into excel spreadsheets where required to provide information from the database for various stakeholders including Managers, Sales Representatives, Marketing, etc.