Joy Brown Email & Phone Number

Texas, United States

Ontario, California, Us

Ontario, California, Us

• Led cross-functional projects using advanced data modeling and analysis techniques to guide strategic decisions and uncover optimization opportunities.• Developed and maintained data models, reporting systems, dashboards with data visualization tools, and performance metrics to address business issues, improve decision-making and strategic direction.• Recruited, trained, and supervised employees, ensuring data accuracy and deliverables through comprehensive policies and processes.• Managed and optimized data intake, validation, mining, engineering, and visualization processes.• Interpreted and reported results of analytical initiatives to leadership. Communicated business impacts of insight initiatives to internal and external stakeholders.• Anticipated future demands related to people, technology, budget, and business. Identified acquisition, revenue, and retention opportunities.• Collaborated with executives, developers, and data administrators to ensure accuracy and integrity of analytics platform operations, including IT systems, ETL processes, and reports.• Investigated performance differences by geographical market. Improved KPIs through personalized data-driven recommendations.• Identified risks, proposed mitigation plans, and enabled data-driven investments.• Planned, scheduled, organized, and implemented projects. Created Work breakdown structure, scheduling, earned value analysis and risk management.• Utilized sampling, statistical analysis, reporting, and data presentation techniques.• Conducted change analysis, RCA and resolution/action plan.• Conducted technology impact analysis, benchmarking, error proofing, and change management. • Ensured Enterprise Architecture scalability, standardization, measurement, and assessment.• Defined business operations and functions under abnormal circumstance, during a disaster or emergency. Focused on getting applications and systems back to normal through a disaster recovery plan.

New York, Us

• Designed, developed, and maintained RESTful APIs and microservices using Python and Django.• Identified hidden problems in data patterns, improving overall code quality.• Collaborated with user researchers to define features and interactions, resulting in high-fidelity mockups.• Integrated third-party platforms (WooCommerce, Magento, Shopify) with our backend services.• Conducted integration tests for new releases of the financing platform.• Managed API system deployment using fast HTTP servers and Amazon AWS architecture.• Worked on the full software development life cycle, including requirement analysis, design, development, testing, deployment, and maintenance.• Created class diagrams, activity diagrams, sequence diagrams, and flow charts.• Developed automation frameworks using Python and Shell scripting.• Ensured smooth data exchange with customers and third-party systems (CSV, XLS, XML, DBF, JSON, REST).

Dallas, Tx, Us

• Developed an Equipment Compliance Plan for aircraft-related elements using FAA guidelines. • Risk Management Implementation and Configuration to minimize the likelihood of accidents or incidents.• Data Management Skills like data mining, data cleansing, web scraping, and reporting. • Airworthiness Directive (AD) Compliance used to ensure compliance with airworthiness directives to address recalls or unsafe conditions in aircraft, engines, propellers, or appliances. • Multilingual Coding for Automation, coding across multiple programming languages for process automation of reading AD manual and FAA for any part replacement. • Inventory Management skills used to manage airplane parts inventory. • Resource Utilization and Equipment Planning, predicting material store data to analyze resource utilization and optimize equipment planning. • Conducted interviews for incoming interns.

Dallas, Tx, Us

• RFP Process and Contract Compliance, created Requests for Proposals (RFPs) and Statements of Work (SOWs) to ensure IT vendor contract compliance.• Business Process Analysis, Developed Swim Lane Diagrams for dataflow and workflow analysis, contributing to process optimization and efficiency.• Project Management, including creating Gantt charts, conducting risk analysis, and identifying root causes. • Web Traffic Handling, successfully managed high web traffic volumes during public events like Kaboom Town! and Oktoberfest by implementing autoscaling networks. “Increased website responsiveness by 29% during peak event hours”.• Security and Confidentiality, Collaborated with government contractors and vendors to ensure sensitive information was properly handled and not leaked. Project Assignments: CMMS, RMS, Business Intelligence, Telecom Expense Management, Managed Print Services, Vulnerability Management Solution, Business Process Modeling, Asset Management & Distribution, and Microsites for City website

Irving, Tx, Us

• Facilities Help Desk Management, Vendor Invoice Auditing & Processing• Campus-wide Inventory, Quality Control, Work Orders & Project Management • Root Cause Analysis, Technical Product Support, Analytics and Reporting

Irving, Tx, Us

• Payroll, Student Accounts Management & IT Customer Support• Trend Analysis, IT and Data Management• Develop Scope of Work for Plan, Design and Build of Bursar’s Office Website

Global, Us

• Sahyog Welfare Society Social Services(non-profit) merged with Bethel Social Welfare Society• Develop, Manage & Council for PC Training & Career Guidance Program for IT Field of Work• Oversee Financial Budgets & Plan Benefit Strategy for PC Troubleshooting Department• Manage & Perform Government Regulatory Compliance & Hardware Audits of PC Training Program

Global, Us

• Worked at Bethel Social Welfare Society Social Services (non-profit)• Develop & Implement Vocational PC Education Program • Assist in Financial Budget, Strategy Planning and Analyze Process Change Impact

• Interned for the Indian Government Department of Communication• Concentration on Digital Switching Systems in Telecom & Optical Network (PDH, SDH, DWDM, GPON)• Lead Team in Research for Mobile Communication Systems (GSM, CDMA, 3G, RF Concepts, IP Networks)

Master Of Science - Ms, Computer/Information Technology Administration And Management

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Education record