Joy Carlson is a Commercial Senior Account Executive II at Marsh McLennan Agency. Colleagues describe her as "It is a pleasure to work with Joy. She is a great team player and has creative ideas.", "Joy is a real PRO…knowledge, attitude & work ethic!!! She really cares about customers & co workers!!! Bill Henry", and "Joy is an accomplished and driven Account Executive with a passion for insurance and customer service. When presented with a new challenge she always sees it as a learning opportunity and willingly shares the information so that others may learn as well. Joy has been a strong mentor to those coming up in our industry, and goes out of her way to make them feel included and a part of our larger team. Her technical insurance skills grow stronger by the day as she seeks to educate herself in the products we service. In my experience there are a lot of good insurance people, but there is a smaller group that seems to inately understand the fullness of what we do. Joy is one of those and I highly recommend her."