-Conducting research of various data and leveraging all available resources such as existing databases-Corresponding with clients to clarify and provide information-Utilizing various tools to analyze, query, and manipulate data according to defined business procedures as well as adhering to all required company and client driven Service Level Agreements (SLAs)-Extracting and entering appropriate data onto applications and databases.-Processing payments which may require… Show more -Conducting research of various data and leveraging all available resources such as existing databases-Corresponding with clients to clarify and provide information-Utilizing various tools to analyze, query, and manipulate data according to defined business procedures as well as adhering to all required company and client driven Service Level Agreements (SLAs)-Extracting and entering appropriate data onto applications and databases.-Processing payments which may require preparing, balancing, and submitting complex wire disbursements for mass manual payments.-Performing duties such as maintaining all level of files, searching, and investigating information contained in files.-Tracking progress and provide status report to management on achievement of daily and weekly team goals.- Subject Matter Expert (SME) on internal and client projects, proving insight and information as requested and needed in devolving new training tools.-Developing and maintaining business relationships with individuals representing other departments and/or outside organizations, such as training and maintaining relationships with our offshore Cognizant teams. Show less

-Performing sales, selling prescription eyewear and educating the patient the materials of the lenses and frames.-Maintain medical records within the Crystal patient portal and following HIPPA guidelines. -Explaining the benefits of eye insurance and how to utilize.-Lab duties, such as checking lenses from the offsite lab; verifying prescription, quality control and edging the lenses in the frame per measurements of patient. -Patient interaction and product dispense, verifying… Show more -Performing sales, selling prescription eyewear and educating the patient the materials of the lenses and frames.-Maintain medical records within the Crystal patient portal and following HIPPA guidelines. -Explaining the benefits of eye insurance and how to utilize.-Lab duties, such as checking lenses from the offsite lab; verifying prescription, quality control and edging the lenses in the frame per measurements of patient. -Patient interaction and product dispense, verifying with patient the prescription and the glasses are correct and making adjustments per patient as needed. Show less