Global Managing Director Of Language Services
CurrentDrive Language Technology Strategy: automation, AI/ML/MT, AI for media localization and production
Nov 2022 - Present
AeroLeads people directory · profile
Joy Chen Email & Phone Number
Linguistic AI Executive Leadership in Content Transformation and Growth
at
Hogarth
1 work email found
@hogarthww.com
2 phones found area 201
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Linguistic AI Executive Leadership in Content Transformation and Growth
Location
United States
Company size
Who is Joy Chen? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joy Chen is listed as Linguistic AI Executive Leadership in Content Transformation and Growth at Hogarth, a with 25 employees, based in United States. AeroLeads shows a work email signal at hogarthww.com, phone signal with area code 201, and a matched LinkedIn profile for Joy Chen.
Joy Chen previously worked as Global Managing Director of Language Services at Hogarth and Director of Language Services, Americas at Hogarth Worldwide. Joy Chen holds Digital Strategies For Business from Columbia Business School Executive Education Program.
Company email context
Email format at Hogarth
This section adds company-level context without repeating Joy Chen's masked contact details.
{first}.{last}@hogarthww.com
86% confidence
AeroLeads found 1 current-domain work email signal for Joy Chen. Compare company email patterns before reaching out.
Profile bio
About Joy Chen
-Strong track record of executive leadership and success in Digital transformation, Linguistic AI, Operations and GROWTH management that contributes to the company's leap of profit margin and GEO expansion;-10+ years of experience in Machine Translation and AI program leadership, delivering impactful AI solutions in language and production solutions;-Success overseeing multi-million top enterprise accounts with direct P&L responsibilities, well-versed in financial modeling and analysis;-Ability to build/inspire high-performance teams, take on complex strategic and operational initiatives scaling them effectively across large and highly distributed teams.-Robust experience in digital content development, internationalization, globalization, international product development and international business management;-Deep understanding of business functions such as HR, Finance, Sales, Marketing, Solutions and Technology and etc.;-Global mindset appreciative of diverse cultures and personalities, excel in influencing with and without authority;-Diverse G11n experience in software/healthcare/life science/ financial/legal/digital/media/marketing programs.-Member of Women in AI Organization
Listed skills include Multilingual, Financial Services, Mutual Funds, Localization, and 16 others.
Current workplace
Joy Chen's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Joy Chen work experience
A career timeline built from the work history available for this profile.
Director Of Language Services, Americas
Hogarth Worldwide is a WPP-owned( one of the largest advertising companies in the world) global company that provides marketing implementation services, including all-channel production and language services to 9/10 top global brands.
Apr 2022 - Oct 2022
Program Director
Overseeing a tech giant portfolio with direct P&L responsibilities.Building partnerships with stakeholders across Content, Operations, Brand, Marketing, Product and Engineering.
Aug 2019 - Apr 2022
Client Services Director
• Provide leadership for strategic enterprise client programs with direct P&L responsibilities.• Maximize operational leverage to drive up margin targets, track forecasts to actuals, conduct gap analysis to strategize for business recovery and expansion planning.• Manage team performance, motivate and develop teams of project and account managers to deliver client programs promptly, within budget and with high quality.• Provide sales enablement support by designing and collaborating on technology solutions integrated with strategic pricing modelling.• Lead various client meetings and business presentations, oversee QBRs and CAPAs to identify business trends and operational excellence opportunities.
Apr 2019 - Jul 2019
Head Of Production
Recent Accomplishments:• Increased production profit margin by up to 25% in the last calendar year.• Developed and implemented project management and quality service metrics.• Introduced and implemented data analytic tools to help retain and win business.• Successfully trained and coached production team of 6 departments to support the rapid business growth by more than 150% in the last three years.Job Responsibilities:• Led operations and strategic account management, supervised and coached a production team of 32 consisting of 6 departments to ensure timely and quality service delivery.• Drafted RFPs and SOWs, oversaw the development of high level project plans and program roadmaps, and provided real time leadership reports and status update.• Tracked production revenue and profitability, modified the operational planning based on sales forecast.• Spearheaded strategic account client presentations, meetings and visits, initiated account retention and penetration plans.• Regularly reviewed customer satisfaction survey results, proactively conducted root cause analysis and resolved client complaints.• Served as subject matter expert and master mind of million-dollar accounts, and worked with top clients in diverse digital deliverables and campaigns.• Identified employee development needs, developed and delivered training on best practices and workflows.
Jan 2014 - Oct 2018
Team Lead
Jun 2008 - Dec 2013
Lead Project Analyst
May 2005 - Jun 2008
3 education records
Joy Chen education
Digital Strategies For Business
Columbia Business School Executive Education Program
Nlp, Applied Ai And Digital Transformation
Education record
Ma In Language And Literature At Fujian Normal University, China
FAQ
Frequently asked questions about Joy Chen
Quick answers generated from the profile data available on this page.
What company does Joy Chen work for?
Joy Chen works for Hogarth.
What is Joy Chen's role at Hogarth?
Joy Chen is listed as Linguistic AI Executive Leadership in Content Transformation and Growth at Hogarth.
What is Joy Chen's email address?
AeroLeads has found 1 work email signal at @hogarthww.com for Joy Chen at Hogarth.
What is Joy Chen's phone number?
AeroLeads has found 2 phone signal(s) with area code 201 for Joy Chen at Hogarth.
Where is Joy Chen based?
Joy Chen is based in United States while working with Hogarth.
What companies has Joy Chen worked for?
Joy Chen has worked for Hogarth, Hogarth Worldwide, Rws Group, Welocalize, and Cq Fluency.
How can I contact Joy Chen?
You can use AeroLeads to view verified contact signals for Joy Chen at Hogarth, including work email, phone, and LinkedIn data when available.
What schools did Joy Chen attend?
Joy Chen holds Digital Strategies For Business from Columbia Business School Executive Education Program.
What skills is Joy Chen known for?
Joy Chen is listed with skills including Multilingual, Financial Services, Mutual Funds, Localization, Internationalization, Globalization, Account Management, and Equities.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Joy Chen you were looking for.
View similar profiles
